Sephora customer service

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Customer Service

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Phone: 877-737-4672

  • How to reach a live person:
    • Just press 0 when the recording begins and you will be transferred to a Sephora customer service representative
  • Hours of Operation:
    • Mon-Fri: 6am-9pm PST
      Sat-Sun: 8am-5pm
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

03
Aug

Posted by I ain't chirpin'


on 8/3/23 at 11:16AM

It's obvious nobody cares about customers at Sephora. Every time I go, I'm reminded why I don't want to go any longer. I was excited to try their azelaic acid based on a great article I read on https://www.fabhandbook.com/what-is-azelaic-acid/ but I couldn't get answers to simple questions from anyone there.

17
Apr

Posted by Anonymous


on 4/17/23 at 10:54AM

Every time I call the customer service hotline I get forwarded over to medical alert it's a scam they don't want to give you a customer service. I have a gift card that I paid for and a Market Basket store and it won't work so pretty much I just lost the money I paid for the gift card and I will never buy another gift card from Sephora again rip off.

30
Sep

Posted by Juana619


on 9/30/19 at 1:51PM

Lack of customer service. This is not the first time to come to sephora plaza bonita and y the girls working there just ignore me all the time they don't even bother to ask if I need anything really disappointed

30
Sep

Posted by Aurora


on 9/30/16 at 11:47PM

I was in your Fresno store with my granddaughter last Saturday September 24th. She was insecure about choosing foundation and bronzing powder. Jack asked us if he could help and he was so wonderful. He chose a perfect foundation, bronzing powder, mascara and lip gloss for Alli.
Jack made it fun and he was so knowledgeable. There was no pressure from him just thoughtful, patient help.
We said our thank yous but will you, please, acknowledge him for us.
He, truly, made this shopping experience a pleasure.
Lonie Dell

Customer Service Ratings

Based on 71 votes.

2.8

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Hours of Operation

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Sephora customer service news
Beauty Bioscience Expanding to Sephora, Adds Rose Quartz Roller

Beauty Bioscience is headed to Sephora. The maker of GloPro — the cult at-home microneedling tool — is entering the retailer in September, launching first online and rolling out to stores for holiday. Sephora will carry the GloPro device and Beauty ...

EXCLUSIVE: Sephora and Memebox Collab for K-beauty Line, Kaja

Kaja, a new K-beauty makeup line, is launching at Sephora. The 47 stockkeeping-unit lineup is the result of a year's worth of collaboration between San Francisco-based K-beauty company Memebox and Sephora, which made a deal last September to work ...

Aquis Expands Partnership with Sephora Internationally

Aquis, the San-Francisco-based company that makes hair towels, is expanding its partnership with Sephora. The company entered 210 international Sephora stores in January 2018 and is now expanding into 900 stores across Europe, in 14 European Union ...

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