Sizzler customer service

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Customer Service

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Phone: 949-273-4497

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Gift Card Customer Service

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Phone: 855-895-9703

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User Reviews

03
Oct

Posted by Anonymous


on 10/3/19 at 10:30AM

Hi, deeply unsatisfied with sizzler manager at Aguadilla location. One cashier, no one helping her, tables empty, long line and manager no where to be seen. I asked for manager and she told me that she only have one cashier and she could not assist because she was the only manager on site. My question is, isn't a manager first commitment to serve the customers? If only one cashier on lunch hour rush, then her skills as a manager realtor needs to improve.

24
Apr

Posted by Anonymous


on 4/24/18 at 4:41PM

I visited your store on the 21st service was excellent but my rib dinners and dbl Burger were tough. Not like usual

18
Apr

Posted by Anonymous


on 4/18/18 at 2:00PM

Yes I am here visiting your Manteca ca sizzler. While the service from waitress was good , my food looks delicious. However I sat down with my husband and started to feel a bit nauseous. I ate a bit of my soup but my stomachs seemed to still ache. So I asked the manager if I could have a to go container for my salad which was untouched and his response was no I should have ordered it to go but because we sat down he would be unable to accommodate us because he would have to do it for the rest of the restaurant. All I can say is my husband and I are very dissatisfied at his response and it is quite a bit unethical to compare s customer who is not feeling well to all other customers. We have been coming here weekly since their grand opening and have never had any problems. Due to his response we will not be returning . What is more, I would like to have a refund. Please contact me at Mrs. Wong. In addition, I called your corporate office customer relations and I�m unable to reach anyone but I did leave a voicemail message .

Thank you

Mrs. Wong

31
Jan

Posted by Karon


on 1/31/18 at 9:46PM

I don't usually ever send complaints about something but my experience at Sizzler in Layton, Utah today was so disappointing. I have enjoyed Sizzler for many years. I don't know if they changed management or what. Many times I have gone there to but Salad bar to take home. I only get the greens and raw vegetables, the baked potatoes . I don't even touch all the other salads or soups or other stuff because of my diet. But I do not want to stack all those things that I get on top of each other to get soggy, etc. so first of all, the cashier told me I couldn't even get it to go. Then she asked the manager and he wasn't happy about it but said he would allow it but she was to give me ONE meal box. I told him that I didn't want to pile the food on top of each other and he rudely told her to give me 2. I made it work and then put a brownie in the small dessert box and went home to enjoy my food. The brownie was hard as a rock and not fresh at all. The salad bar was not freshen up at all. It was Bout 3:30 so maybe that time of the day, they don't freshen it up. The whole visit was just an unpleasant experience. Sorry to complain but I have always bragged about the salad bar there but things have changed.

25
Jan

Posted by FARZANA IQBAL


on 1/25/18 at 3:08AM

Hello There!!

I just wanted to let you know that I had the worst experience of my life at this Sizzler.This is the address of the Sizzler,where I visited with my family:

Yesterday I went to Sizzler with my husband and my little daughter.It was our first visit at this Sizzler and after getting such a horrible service;,it�¢ï¿½ï¿½ll be my last visit as well.We ordered 2 Salad Bars on this visit.Such an unprofessional staff.Our waitress was extremely incooperative.First of all,after paying at the cashier,we sat where we like,but our waitress never came on our table for 20 mins at least.Then finally when she came,we asked her for a cheese toast and a baked potato.She said that I can bring the cheese toast,but you�¢ï¿½ï¿½ve to pay for the baked potato,because it�¢ï¿½ï¿½s not free.We said,it�¢ï¿½ï¿½s ok,we want only cheese toast.Those�¢ï¿½ï¿½CHEESE TOAST�¢ï¿½ï¿½came on our table after 30 mins.My daughter kept asking me for Cheese Toast and I kept telling her that it�¢ï¿½ï¿½s coming.We asked the waitress for extra napkins too,which she forgot to bring,so we had to remind her again.There was a stack of dirty,used plates on our table,but nobody never bother to come and pick it up.Anyways after having such an awful experience,before I was leaving,I went to the front desk and told the girl named�¢ï¿½ï¿½DEIDRE�¢ï¿½ï¿½about that horrible experience which we just had and also asked her the name of our waitress,which she told me that her name is�¢ï¿½ï¿½RUTH�¢ï¿½ï¿½.I told her about the whole experience and asked her that if I can see the Manager,but she said that she�¢ï¿½ï¿½s the Manager at the moment and no other Manager is available.I had a feeling with her response that she doesn�¢ï¿½ï¿½t want me to see the Manager or to complain about the waitress name�¢ï¿½ï¿½RUTH�¢ï¿½ï¿½,so she won�¢ï¿½ï¿½t get into trouble.She just apologized to me by saying�¢ï¿½ï¿½Sorry�¢ï¿½ï¿½and that�¢ï¿½ï¿½s it,which was very really surprising for me.As a courtesy,she didn�¢ï¿½ï¿½t even offer me anything to make an unsatisfied customer happy,even though I told her that we�¢ï¿½ï¿½re not going to come back here after having this awful experience,but she didn�¢ï¿½ï¿½t care.I�¢ï¿½ï¿½m just bringing all this into your knowledge,so you won�¢ï¿½ï¿½t get any future complaints like that.

Thank You!!

View all 15 Sizzler customer service reviews »
Customer Service Ratings

Based on 4 votes.

2.5

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Sizzler customer service news
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