Sonic customer service

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Customer Service

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Phone: 866-657-6642

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User Reviews

01
Jul

Posted by Anonymous


on 7/1/23 at 11:49AM

The app is the biggest peice of trash I have ever used. Some picture with no description and no idea what comes with the burger. If you don't know exactly then you get some dry junk and it your fault because that what you ordered even though we screwed you with the app. I will not eat at another sonic until there is a car hop that come to my window takes the order and goes to prepare my food

21
Jun

Posted by KPUV


on 6/21/23 at 2:18PM

This is my third time leaving a positive comment card for Emily at the Highway 6 location. She is extremely personable, friendly and excellent customer service. There are numerous locations closer to me but I drive to Higheay 6 to get my request for Route 44 Lemon Berry Slush with extra strawberries. She did not make mine today and I did NOT make it bit I bought them anyway. I have sent in comments in the past because a general manager called me. Emily needs to teach your personnel how to make them so they are the same at every location. I'll still come her to get mine! They starting charging for extra strawberries today and I need not have extra strawberries. I don't mind paying extra but when you charge me I should've receive them. Please this comment with Emily because I appreciate her service in getting me what I order.

09
Jun

Posted by Anonymous


on 6/9/22 at 5:41PM

My last two orders have been wrong. Waited 30 minutes at store after ordering online. Merced CA Store

29
Mar

Posted by Debby


on 3/29/21 at 2:19PM

At some of your drive inn's a customer can purchase a bag of y'all's ice but not at all of them. Why? Can you tell me if there is any plans to offer this option at your location in Amelia, Ohio soon?
Also, a peach slush is not an option on the app. Any information you can provide would be helpful.
Thanks so much in advance

28
Aug

Posted by Anonymous


on 8/28/20 at 10:34AM

Sonic in Miami Gardens did not have nothing no cake batter milkshake no whip cream no straws and the employees are really rude

View all 213 Sonic customer service reviews »
Customer Service Ratings

Based on 69 votes.

2.8

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Hours of Operation

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Sonic customer service news
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State Dept. wraps up review of 'sonic attacks' against US Embassy in Cuba

A senior-level State Department review board has wrapped up its investigation of a series of unexplained “sonic attacks” last fall that left a number of U.S. diplomats suffering from a range of symptoms including severe headaches, nausea and hearing loss.

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