Spirit Halloween customer service

Please find Spirit Halloween customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Spirit Halloween listing at any time if you have new information.

How to reach a live person:
- Press 7
Hours of Operation:
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Email:
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Customer service link:
- Click Here
Main Company URL:
- http://www.spirithalloween.com
Description:
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User Reviews

Oct

Posted by Anonymous

on 10/26/23 at 8:19PM

I placed an order 6 days ago and it hasn't even shipped. Waited on line for hours to hear its not late yet-goodbye from the ruddiest person i have ever talked to and told me to call back tomorrow. Do i have to take off work to get in touch with you people? You have charged my account and now i cant get it touch with you people?

Jul

Posted by Annapayne3

on 7/18/23 at 10:52AM

I am extremely disappointed when I received my Killer Klowns Rudy today. It was broken into four pieces. Then Spirit Halloween informed me I could not receive a refund of money I paid them!! I had to choose a gift card because they didn't even have a replacement to send me! Think twice before ordering anything through the mail because you don't know what you're going to get. Anna P.

Oct

Posted by Anonymous

on 10/12/20 at 2:19PM

I contacted the spirit of Halloween help line, and after a brief hold period I was connected with a CSR. This CSR name was Wyatt, this young man was polite patient and incredibly helpful, to the level of contacting the store closest to me and verifying they had the costume I wanted available he also informed me about the instacart app to make any future inquiries easier. At the end of the call I thanked him for his Superior help and he informed me this was his first day. I hope Wyatt doesn't encounter too many Karen's or Richard's during this Halloween season. He was a monumental help and represented the spirit of Halloween company very well, that a boy !!!

Sep

Posted by Maddie

on 9/28/19 at 12:59PM

Spirit Halloween Store is a messed-up company. The Spirit Store located at:

Spirit Halloween
Rocky River
Open today until 9PM
21623 Center Ridge Rd.
Home Depot Center
Rocky River, OH 44116

Last evening, (9/27/2019) I went into the store and a young, white, male was texting on his mobile phone and walking around the store wearing a sports jersey. He was a poor example of a professional employee. Another young, black girl was "hiding" by the dressing rooms and fidgeting with her nostrils/nose...maybe picking it? Neither employee was aware of me being there. They were not welcoming and there was no customer service. Someone easily could have shoplifted from the store. Ignorant and stupid employees. In addition, the register was in the back of the store and the store was not set up properly. It was cramped and displayed totally wrong. Furthermore, Spirit Halloween Store should close down for good.

Aug

Posted by Batman96

on 8/6/19 at 8:13PM

I ordered a animatronic in May or June and got an email stating that if I still wanted it that it would be shipped 08/01/2019. Preorder number is 01384734 a 7.1 Ft Nightmare Harvester Animatronic. I have written at least twice since the first of the month without any kind of an answer. I have been doing business with Spirits of Halloween for about five years now. Is this how you treat your VIP customers? We want this item with the discount that we were getting.

View all 17 Spirit Halloween customer service reviews »

Spirit Halloween customer service

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User Reviews

Oct

Posted by Anonymous

Jul

Posted by Annapayne3

Oct

Posted by Anonymous

Sep

Posted by Maddie

Aug

Posted by Batman96

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