Sports Authority customer service

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Customer Service

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Phone: 888-801-9164

  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • Appears to be 24/7. I called at 6:45pm PT on a Sunday and someone picked up.
  • Email:
    • This information has not been added.
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  • Main Company URL:
  • Description:
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User Reviews

04
Jan

Posted by Anonymous


on 1/4/16 at 12:15PM

Jan 4,2015 13:47

I went to sports authority moments ago to buy another pair of Under Armour sweat pants size L in Gainesville Florida store #367. The pants were clearly displayed with a sign of 25% off. Upon check out it didn't include discount. An empAnother employee went to check on the sign and agreed the sign was 25% off as I went with her to make sure I was correct. At that time Jared the manager was at the register and rudely interrogated the young girl with ' where was the sign? Did it say for these feece pants"?? I spoke up and said -yes we read the sign together.... In this day and age with so many unemployed....is this really who you want representing Sports Authority�¿ loyalty card

24
Dec

Posted by Anonymous


on 12/24/15 at 7:59AM

I would like for you to know how much excellent professional customer service I received mostly from Rafael Izquierdo and his co-worker also Julio Martinez from the Kendall Store in Miami, Florida. Rafael meet my Asics Running Shoes I needed so badly and also at an affordable price that I been waiting for to buy. I needed to mentioned slso to request more Black background all around from Asics running shoes to come in to all the Sports Authorities for the working BLACK Color requested needed from Customer's like me that needs them for their job.
Again, I would like to Recognize Rafael for a Great Work Done until the very end at the paying counter.
If its a Raise he deserves it!
Thank You-Happy Holidays!

28
Sep

Posted by CKremer


on 9/28/15 at 6:51AM

Have been calling customer service for an hour and there is no one answering. You choose an option and the phone goes dead. I wanted to return an item and exchange it but after many calls t customer service I finally called a store (closest store is 30 mi. away) and found out that there are NO online exchanges. All you can do is return the item (pay shipping) and reorder new items and pay shipping again. Most reputable online stores offer online exchanges and pay for the new items replacing the returned items. Would never recommend this online business. If you live near a store, I guess you are lucky. I don't want to drive an hour to do a simple exchange.

19
Mar

Posted by Anonymous


on 3/19/15 at 2:18PM

I am a customer who bought a Treadmill from Sports Authority store in Fairlakes VA .When the Treadmill arrived one of the arms would not fit in but we were told that a new part will be shipped and the treadmill will be fixed .After numerous phone calls someone placed a e mail for the new part to be replaced (it comes in the mail in approx 7-10 business days).Well it was way later that we received the part and then we had to call US Assembly to fix it.They take 24-48 hours to reach to make an appointment.A really nightmarish experience and really bad customer services.

06
Mar

Posted by Anonymous


on 3/6/15 at 10:22AM

You might want to look at your homestead store in florida. when ever i get my tire fixed there they don't seem to want to call to inform me that it is ready for pick up. I always have to call then the first thing they say is its not ready we will call you when it is but when i insist they look it miraculously is ready. then the person on the phone tell me oh well your tire is ready!

View all 44 Sports Authority customer service reviews »
Customer Service Ratings

Based on 145 votes.

3.0

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Sports Authority customer service news
Justin Bieber cancels show at Sports Authority Field, Purpose World Tour

DENVER - For all the Beliebers who bought tickets to his show in Denver next month, sad news...he has canceled that show as well as the Purpose World Tour. It is still unknown why the tour has been canceled other than it was "due to unforeseen ...

Williamson County sports authority to seek consultant

Williamson County's sports authority, a board formed to address the lack of youth sports facilities in the county, will seek a consultant to help guide the group's next steps. The board issued a request for qualifications from potential consultants Monday.

Nashville Sports Authority approves $225M bond resolution for new MLS stadium

The Metro Sports Authority on Thursday voted unanimously to approve a $225 million bond resolution for a new Major League Soccer stadium at the city's fairgrounds, clearing one more step before Mayor Megan Barry's proposal heads to the Metro Council ...

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