Sprint - Nextel customer service

Contact information related to Sprint - Nextel customer service, customer support and technical support can be found below. Please feel free to update any of the Sprint - Nextel customer support information we have to make sure our site is kept as current as possible.

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Customer Service

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Phone: 800-639-6111

  • How to reach a live person:
    • Press 4
      Press 0 for representative
  • Hours of Operation:
    • Mon-Fri: 6am-12am
      Sat: 7am-11pm
      Sun: 8am-11pm
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Technical Support (business products)

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Phone: 877-654-9111

  • How to reach a live person:
    • Keep pressing "#" through all messaging. Took me 5 times.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
  • Customer service link:
  • Description:
    • This is a great number for Blackberry and other smartphone customers.

User Reviews

27
Jul

Posted by Anonymous


on 7/27/16 at 2:38PM

Your customer service support is a JOKE. I punched in my mobile many times as your prerecorded voice asked. I got nowhere. Then I called again (and again) and kept getting the same. Is Sprint - Nextel a comedy act? If so, you're not funny.

11
Dec

Posted by MicheleMonica67


on 12/11/15 at 2:50PM

Today I called Sprint customer service and spoke with a fellow named Chase. He was extremely knowledgeable and courteous and fixed my problem. He also spoke perfect English. I have never had such great customer service from Sprint, any other time I have called. Thank you, Chase and Sprint for hiring you!

17
Mar

Posted by Anonymous


on 3/17/15 at 6:00PM

Sprint customer service is simply awful. I got a new android in October and have brought it back 5 times and nobody will assist me. I went down to their repair store and they found nothing wrong. I even bought a new battery and it still doesn't work. I'm a senior, have no house phone. My cell is my only way to reach the outside world. I want a different phone and my Sprint store says too bad. I have insurance but I don't want to pay the $150 for a replacement. I personally feel that the phone was defective from the beginning and I should get a new one, or cancel my contract.

02
Mar

Posted by Dorian Amos


on 3/2/15 at 9:04PM

Yesterday we went to Sprint #WestBloomfieldMI store and we were serviced by DORIAN AMOS... MR. Amos was extremely knowledgeable and extremely courteous to us. He helped us not only with one phone but we were able to get 2 IPhones on our contract with a great deal. He took his time with us and explained everything to us at least 3 times. I would like to commend you on your training of your sales people, because he knew absolutely everything regarding phones, contracts, accessories and all of your policies... Please give Mr. Amos a rating of 5... We were extremely pleased with our service. Barbara Brazil ❤

02
Mar

Posted by Anonymous


on 3/2/15 at 9:39AM

The young lady taht helped me was very impressive & knowledgable. I was not expecting near as much as I got. Very satisfied!

View all 95 Sprint - Nextel customer service reviews »
Customer Service Ratings

Based on 707 votes.

4.3

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Sprint - Nextel customer service news
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Sprint Complete Provides Worry-Free Wireless Protection with Enhanced Service and Repair and Personalized, On-Demand Tech Support ... 2018, and is widely recognized for developing, engineering and deploying innovative technologies, including the first ...

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