Starbucks customer service

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Customer Service

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Phone: 800-235-2883

  • How to reach a live person:
    • Just press 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 5am-6pm PST
  • Email:
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  • Customer service link:
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  • Description:
    • Starbucks Card Customer Service phone number is 800-782-7282.

User Reviews

13
Jun

Posted by Andi


on 6/13/23 at 5:12AM

The Starbucks at 901 N Franklin in Tampa, Florida is a block from my hotel. The spinach wrap and Misto are far better than the free breakfast at my hotel so I've eaten there every day of my stay. The staff are so very kind and always have a smile for their customers. I will always remember them for the outstanding customer service they provided, which far exceeded my expectations. They should be a model for all of your stores; they set a very high standard.

11
Apr

Posted by JanDetroit IG


on 4/11/23 at 3:19PM

I truly don't understand why a 20 billion dollar company can't hire independent cleaning companies for their bathrooms. Here in California EVERY Starbucks bathrooms are disgusting. They make their employees clean the sinks and toilets and slop a dirty mop around. How is it most business I know can hire a company every evening to come in and clean and are not a retail company where hundreds of people use it daily. Starbucks should at least hire a company a few times a week to keep up on the grime. The walls are all stained and I can't imagine what is on the floor. Shame on them

29
Jan

Posted by No


on 1/29/23 at 11:15AM

I was at Safeway by a Starbucks station and 2 lady's talked every little detail about me my business and when I walked by said ew !! Westminster Md

03
Apr

Posted by Anonymous


on 4/3/17 at 8:18AM

Thanks for stopping me from drinking coffee. I was told that I could not be sold 1/2 lb of coffee at your Starbucks locations in Sussex, Wisconsin.
I problem needed to quit anyways

07
Aug

Posted by Anonymous


on 8/7/16 at 3:55AM

Customer service at the location at 1195 east Thousand Oaks Blvd in Thousand Oaks ca. Is horrible have complained two times over last six months and still horrible. This location could definitely use some training and management change. Attitude of some of the baristas is not very friendly and not suitable to customer service.

View all 72 Starbucks customer service reviews »
Customer Service Ratings

Based on 114 votes.

3.1

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Hours of Operation

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Starbucks customer service news
Starbucks will stop handing out plastic straws by 2020

Starbucks, which doles out more than 1 billion straws a year, says it will phase out single-use plastic straws from its stores by 2020. The coffee giant – the largest retailer to commit to eliminating single-use plastic straws – said Monday that it ...

If Starbucks and McDonald's nix plastic straws, just carry a reusable one

Opinion: If businesses can take a first step to keep plastic trash out of our oceans, we can do the same. Closeup of Colorful drinking straws background. Companies are making the right choice to phase out plastic straws. Now it's time to do our part ...

A covert look at Starbucks' training: Beware the unintended consequences

According to USA Today and other news outlets, one of the men had asked to use the bathroom and was told the restrooms were only for paying customers. He sat down to wait with his friend for another individual to join them for a meeting. The men have ...

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