Supercuts customer service

Supercuts is a franchiser of hair salon stores in the United States. The Supercuts parent company owns many other no-appointment salon brands such as cost cutters, Master Cuts and SmartStyle. Supercuts has customer service in the form of a phone contact as well as a comprehensive form submission tool.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 888-456-2887

  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • Recording announces "Regis Corporation" which owns Supercuts

User Reviews

13
Mar

Posted by Anonymous


on 3/13/24 at 4:04PM

I made appointment 4:15pm today and I got there 4:10pm at 920 Wolcott street Waterbury CT.
As soon as I entered door -hairstylist person ask me that do I have appointment, so I said yes.
And she told me that there are little behide - I was wait then 4 more customers came and they have appointment also. We all set and wait for our turn then hairstylist call someone has 4:45pm appointment person before me.
I almost wait an hour, I told them cancel my appointment - person ask me do you want reschedule it? Why even ask me that...
I need to know why bother make appointment this place.

08
Apr

Posted by Anonymous


on 4/8/23 at 12:58PM

I don't understand how I'm supposed to get an haircut when I expect to use my gift card and none of te franchises in San Francisco are set up to accept the gift cards. I visited a Supercuts on West Portal in San Francisco and had to spend outa pocket because my gift card was not accepted?

28
Nov

Posted by Anonymous


on 11/28/22 at 1:33PM

All i wanted to do was ask customer service a question. But all that kept being repeated was instruction, if someone wanted to leave a comment. But thats all I needed repeated to me for me to know there is No Customer Service. Shame on the companies who like yours, pretend to have it. I won't be doing business with companies that don't have Customer Service.

04
Aug

Posted by Tammi


on 8/4/22 at 6:20AM

Last evening I had a miserable experience at one of the salons in Roanoke. Virginia. Stylist look like she was miserable. I said I wanted a trim. She never asked if I wanted wash etc. Just put me in the chair. Didn't wet my hair. Just dry cut my length. Didn't touch any other part of my hair. I was in the chair about 5 minutes. I will never be back. If the employees look like they're miserable, perhaps they should get a different profession.

27
Jul

Posted by romknee


on 7/27/21 at 10:01AM

i live in oak run ca.,40 miles from redding ca..i go to the supercuts on churn creek and cypress,i could call and get an appointment easy before,now they don't answer the phone,because they are under staffed,,no one at the counter to take the call,,i am not going to drive 40 miles to get an appointment,,,i am going somewhere else,,where i can call an get in easier...i like the lady"Monica"she has cut my hair for years,,but if they don't answer the phone...i'm done

View all 146 Supercuts customer service reviews »
Customer Service Ratings

Based on 112 votes.

3.0

Get Immediate Help

Have a Supercuts question? Get immediate Supercuts support from HelpOwl.com.

Got an Idea?

Have an idea for Supercuts? Submit, rate and comment on Supercuts ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Supercuts corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Supercuts customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Supercuts hours of operation for locations near you!. You can also find Supercuts location phone numbers, driving directions and maps.

Supercuts customer service news
Minimalist Animation Supercuts Iconic Architecture

Would-be architecture fans, rejoice! An Italian designer has done the work of assembling highlights of great 20th-century houses in a short animation that would give any student a good head start in Architectural Appreciation For The Layman 101. Access ...

Supercuts - rockin' cuts in the Bay Area since 1975

Fun Bay Area hair fact: Supercuts was started by two East Bay hairdressers in 1975, the fast fashion of its day. Clients walked in, paid $6 and were back in their cars in 20 minutes. That first store is still operating on Solano Avenue in Albany. Now ...

Supercuts Employee's Simple Act Helps Boy With Autism Feel Comfortable Getting a Cut

Kathleen Tarzwell tweeted a photo of her 7-year-old son Braeden, who has autism, at Supercuts in Media, Pennsylvania, after he received a haircut on Saturday. Tarzwell credited their hairdresser, a woman named Christine, for her patience — and for ...

Related Companies

Listings for companies similar to Supercuts: