Posted by Anonymous
I inadvertently just bought a one month trial of your product and I would like to cancel. Please advise how I do this.
Symantec customer service
Symantec is an Internet security company located in Mountain View, California. Symantec offers several online security tools as well as professional security services. Symantec offers toll free numbers for both enterprise and home users. Symantec technical customer service has several online tools for support.
- How to reach a live person:
- Press 0
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- Press 0
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- Main Company URL:
- Description:
- You can also use this website https://www.mynortonaccount.com to cancel the automatic renewal using the email address you used to buy the product.
- How to reach a live person:
- Just stay on the line until someone picks up and ignore all of their messaging.
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- How to reach a live person:
- Just dial 0 when recording begins
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- How to reach a live person:
- Sit through the whole recording until the main menu begins.
Press 5
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- Sit through the whole recording until the main menu begins.
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User Reviews
16
May
04
Dec
Posted by Anonymous
This msg. is for your FYI- I received in the mail a postcard from Norton(logo looked authentic, had a serial number & to tell me that my Norton coverage was about to expire Dec. 6, 2017 & they had tried to reach me by email-did not--but were going to charge my acct. $79.99 & I needed to call to "update contact info". I called & my call went to INDIA & spoke with an Eastern Indian who requested to get into my computer. When I could not get to what he was asking me to--I said NO. I asked him to cancel the acct. (that I did not know that I had--always purchase locally & download on my own). The number given was 1-866-573-1867. I wanted you to know this was happening & I believe it was a fake attempting to represent Norton's & needs to be addressed by you. If this happened to me it likely did to others. Please advise
27
Jun
19
Mar
Posted by Anonymous
You were emailed by me in December of 2015, before the renewal date, told NOT to renew my Norton, this was totally ignored ans charged to my account anyway! Is business that bad that you have to stick it to people anyway? Shame on you!!!! I protest it and get a report that not even a mouse could read! I had a huge magnifying glass and reading glasses and still couldn't decipher what you were claiming! A 5 1/2 inch x 3 1/4 inch size, the font was what .01? I hate corrupt organizations and I will take this to the FBI Fraud at https://www.fbi.gov/scams.../fraud/intern. You were taken off my computer and put it back on recently. DO NOT EVER USE MY CREDIT CARD NUMBER AGAIN!!!! I told this to you in December as well. I avoided profanity, I suppose you get a lot of this!