TD Bank customer service

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Customer Service

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Phone: 888-751-9000

  • How to reach a live person:
    • This is a direct number to a live customer service operator
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • TTY Users or Hearing Impaired Customers can use the Relay Service Number at 800-852-7899.

User Reviews

28
Jan

Posted by Anonymous


on 1/28/14 at 4:40PM

I have been a customer of td bank for three years. My service has been great....my only disappoint is that the branch at fresh pond rd. And metropolitan ave...tellers do not greet most people. No welcome, no hello, no thank you, no have a nice day, unless the customer greets first. I live nearby and had conversations with nearby clients and they most agree...I hope that the next time I go there to bank
for once would like to be greeted appropiately.

05
Nov

Posted by Justmefightingback


on 11/5/13 at 1:11PM

A very TERRIBLE bank. I urge everyone to support local credit unions instead of these banks who treat us like trash. Its worse for senior citizens. They are belligerent talk down to you ( especially the men speaking to us females), robotically repeat themselves and NEVER LISTEN.
I am sure they are not recorded., I spoke to ARUN ID 63113 today about a refund a merchant claimed they gave. The merchant gave me a transaction number. I asked him to check it. He was not interested and just kept repeating that a dispute took 45 days. I told him the merchant claims they paid the money back and gave me a transaction authorization code for the bank to check, he refused. ( mind you I wait 18 minutes for him to come to the phone as a supposed supervisor but he sounded just like the guy i had just spoke with).

I doubt TD bank actually monitors or records their customer service reps. They pretend to call a rep, but what they do is punish you for asking by making you wait upwards of half hour hoping you will hang up. Then the same person comes back to you pretending they are the manager, or gets another rep to pretend.

Let's get some personal service with our CREDIT UNIONS instead of these indifferent automated customer reps that feel we are just dirt. TD BANK SUCKS, ITS CUSTOMER SERVICE SUCKS, it plays bait and switch with cards and accounts, makes them free and then insidiously changes the terms and add fees that clean out your fixed income before you catch onto what they aredoign.

26
Aug

Posted by Anonymous


on 8/26/13 at 7:27PM

I completely agree. I hadn't used the account in a year and just got a letter that the account is overdrafted. They were charging me fees for not having enough money in the account (I was never informed that I needed a minimum) and then charged overdraft fees on top of that. Of course that waited to send the letter until a couple of months of fees were charged. They wouldn't give me any info over the phone because I couldn't tell them what my last deposit was a year ago! Awful bank. They make is look like they cater to the everyday person when they prey on them!

26
Jun

Posted by Anonymous


on 6/26/13 at 2:17PM

"TD BANK IS THE WORST BANK IN THE WORLD"!!!!They send the largest amount threw first then the smallest.Therefore the largest amount will take all your money and when the smallest amount come threw, they pay it but guess what charge you $35 fee per transaction.THIS BANK IS GETTING RICH but im trying to get a class action lawsuit!!

26
Jun

Posted by Anonymous


on 6/26/13 at 2:11PM

I deposite $140CASH into the atm on the 18th,then deposit $120 on the 19th total $260 CASH!!!!they held my cash deposit for 2days therefore every transaction that came through was paid but they charge me $35 for every one even though the cash was their!the atm printed me out AN RECEIPT FOR THE CASH THAT I DEPOSITED.If they have not held all my CASH monies i wouldnt have any fees.They said they release a $100 but thats a LIE!!I called and talk to several managers and all they would say its "NOT A BANK ERROR".IM LOOKING FOR AN ATTORNEY RIGHT NOW TO LOOK AT THIS FOR ME.IM GOING TO TRY MY BEST TO SUE THEM.TD BANK is out for themselves and dont care anything about their customers.

View all 13 TD Bank customer service reviews »
Customer Service Ratings

Based on 70 votes.

3.0

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TD Bank customer service news
Justices Reject Law Firm's Appeal in Suit Against TD Bank Over Ex-Partner's Theft

Philadelphia personal injury firm Levy, Baldante, Finney & Rubenstein has reached the end of the line in its bid to hold TD Bank responsible for failing to detect the theft of more than $300,000 from the firm's checking accounts by former name partner ...

TD Bank Applies For Blockchain Patent To Digitally Track Assets

Reducing the number of ads, addressing service costs, delivering exclusive content and providing strong customer service are essential for SVOD/OTT providers to lower their churn rates. If that wasn't enough, the SVOD/OTT market is suffering from ...

Real-Time Payments Begin To Turn Heads In Commercial Payments

A new survey released from TD Bank suggests that real-time payments technology is beginning to capture the attention of the corporate payments world. The finding suggests a shift in the market, with corporates unsure or unconvinced of how faster ...

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