TGI Fridays customer service

Please find TGI Fridays customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the TGI Fridays listing at any time if you have new information.

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Customer Service

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Phone: 800-374-3297

  • How to reach a live person:
    • Press 0 at prompt
  • Hours of Operation:
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  • Customer service link:
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  • Description:
    • Will answer as "Carlson's" as they are the parent company of TGI Fridays.

User Reviews

21
Oct

Posted by Shara


on 10/21/22 at 7:08PM

I came to the Friday's location in Waldorf,MD. The manager was the serving as the bartenders the serving. He was very unattendtive,nor the he acknowledge to say anything but ran to the back and was eating. I had to ask for utensils several time as well as additional dishes. The dishes were dirty. As paying customer, I feel that the service was very unacceptable and unsatisfactory.

24
Oct

Posted by Anonymous


on 10/24/19 at 11:12AM

I have been trying to combine my accounts for the rewards program for 2 weeks now. I've called and cannot get a person to talk to. I've emailed and haven't received a response, I've gone to the restaurant and they tell me I have to call the 800 number. I have 208 points that I can't use because I can't access my accounts. It's frustrating when your answer is an automated voice telling me to go to tgifridays.com and log into your account. I CANT LOGIN. That's the problem. I hope someone responds to this.

27
Jul

Posted by Anonymous


on 7/27/19 at 10:16PM

TGI Friday on laburnum ave have the worst service ever. I have been coming here for many years and the service has't changed. Our server told us that if we order our drinks from the bar that we had to order our food from the even though we were sitting in a booth. The manager didn't even seem to care. The server number is 729 and the store number is 2208

01
Jul

Posted by Anonymous


on 7/1/19 at 6:25AM

We had a table booked for 7 people at 14.00 today at Cribbs Causeway we arrived on time and waited for someone to seat us,10 minutes later when no one even bothered to acknowledge we were waiting even though they clearly saw us we decided to eat elsewhere.Decent common courtesy and customer care were certainly lacking today .

16
Jun

Posted by Anita


on 6/16/19 at 8:20PM

I love going to TGI, but I also love the app to receive points. But unfortunately these last 3 visits I haven't been able to add my points. I asked the waiter to do it for me but he stated he couldn't either.

View all 53 TGI Fridays customer service reviews »
Customer Service Ratings

Based on 4 votes.

2.0

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Hours of Operation

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TGI Fridays customer service news
TGI Fridays expands Amazon partnership

TGI Fridays on Wednesday announced it was expanding its partnership with Amazon, adding Alexa voice ordering and Amazon Pay to its Internet-based offerings. “We were one of the first brands to be on the Amazon Marketplace, which is basically their ...

TGI Fridays Leads The Way On Loyalty

Ten years ago, in 2008, TGI Fridays blazed a rewards and loyalty trail that countless restaurants have followed since. This month, the chain announced it will be taking that customer experience to the next level through a partnership with customer data ...

Vegan 'Beyond Burgers' Land at TGI Fridays

The casual dining chain says it's the fastest test-to-table launch in TGI Fridays history. Mike Pomranz. January 02, 2018. Eventually, alternative burger patties—whether of the high-quality plant protein-based variety or part of the rapidly improving ...

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