Trader Joe's customer service

Trader Joe's is a chain of specialty grocery stores located primarily in Southern California. Traders Joe's is one of the largest grocery retailers in the sales of fresh food and organics. Trader Joe's online support is mainly restricted to an FAQ page. However, they actively encourage customers with service issues to call their local store to speak to a manager. They provide all local store phone numbers on their site.

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Customer Service

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Phone: 626-599-3700

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    • Direct number to a live operator. Just ask for customer service and they will connect you.
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User Reviews

26
Apr

Posted by Anonymous


on 4/26/23 at 7:04AM

Please please please, I beg you bring in kite Hills almond yogurt to your store instead of these horrible tasting coconut cashew yogurts with negligible protein in them. In addition, please consider bringing in the lactose free green valley or is it organic Valley yogurts that are sold at Whole Foods and are lactose free so at least there's something palatable for people like us.

27
Feb

Posted by CHRISTINE


on 2/27/23 at 6:31PM

Dear TJs:
I am writing to express my regret that you are no longer selling your "Organic Sprouted Tofu". It has been a delightful mainstay of my vegetarian diet and I miss it enormously. If one longtime customer's appeal holds any value, I beseech you to reconsider it's demise.
Many thanks for your consideration

15
Jul

Posted by Anonymous


on 7/15/20 at 3:30PM

Was in the Trader Joe's in Chapel Hill North Carolina. I was with seniors and we all are taking precautions against Covid 19 by wearing masks. Noticed several employees not wearing masks or any facial protective safeguard not even face shields. This was after we had been in the store shopping for 20 minutes. Some of these folks were even doing checkout and stocking in close quarters. This is unacceptable. Trader Joe's made some excuse that they had special dispensation from masks but seriously from face shields too! Besides if that was the case they should be working either outside where the air circulates or away from customers. What's even more outrageous is that Trader Joe's had nothing posting as you enter the store warning customers - especially senior citizens - that they were allowing massless employees inside. Not only is Trader Joe's harming their own employees but they are doing the community a tremendous disservice. I will be spreading the word among my senior friends. Horrible. Tom Darling

27
Dec

Posted by GF Girl


on 12/27/19 at 11:13AM

I love this company and only wish they would offer more gluten free dessert products whether fresh-frozen, or fresh. They have the same 4 pack of chocolate cupcakes on their baked goods table, with the same 5 pack of cookies, all year round. The one exception is on valentines season they change the cupcake icing from white to pink. These are great desserts but can't they even just switch from choc to vanilla flavor cupcakes now and then? Lol

02
Jan

Posted by Anonymous


on 1/2/18 at 2:52PM

Hi!

I TJ's!

However, lately the produce has been watery or without dates!

Just asked a local store that shared an expiration date should be on the blueberries @ $7.99.

No such date! Also, after I tossed out...the blues in the store today dis not have a packing or exp date.

I give up!

Please advise!

Thank you,

Cathy

View all 51 Trader Joe's customer service reviews »
Customer Service Ratings

Based on 139 votes.

3.0

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Trader Joe's customer service news
Greenpeace ranks Whole Foods No. 1 in seafood sustainability; Trader Joe's falls 7 spots

Whole Foods tops Greenpeace's 2018 ranking of groceries with the best sustainable seafood practices, with ALDI ranked third and Target coming in fourth, according the “Carting Away the Oceans” study released the evening of Tuesday, Aug. 14. Trader Joe ...

Katy Perry Says She's Ready to 'Properly Unplug' and Head to Trader Joe's as Tour Ends

After a year on the road, Katy Perry is excited to head home and spend some quality time with her old friend Trader Joe. The pop songstress, 33, told PEOPLE in an exclusive interview that since her Witness tour is over she's ready to “properly unplug ...

Salads, wraps at Trader Joe's, Kroger and Walgreen's may be contaminated

The United States Department of Agriculture is alerting consumers of the potential contamination of beef, pork and poultry salad and wrap products distributed by an Indianapolis-based food supplier. Caito Foods LLC was the subject of a Food Safety and ...

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