US Internal Revenue Service customer service

US Internal Revenue Service, commonly referred to as IRS, is a branch of the American Federal Government that holds taxing authority and is responsible for collecting revenue from its citizens. The Internal Revenue Service is part of the US Treasury department. The IRS offers customer service by phone or FAQs.

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Assistance for people with hearing impairments

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Phone: 800-829-4059

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  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
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Businesses

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Phone: 800-829-4933

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  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
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Exempt Organizations, Retirement Plan Administrators, and Government Entities

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Phone: 877-829-5500

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  • Hours of Operation:
    • Monday – Friday, 7:30 a.m. to 5:30 p.m. Central Time
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Individuals

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Phone: 800-829-1040

  • How to reach a live person:
    • Just hang on the line
  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
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Lien Release

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Phone: 800-913-6050

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    • Press 1
      Press 2
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User Reviews

05
Apr

Posted by Melody


on 4/5/16 at 12:26PM

After waiting on the phone for 53 minutes. I just got "transferred" to the underwriting department and got dropped. What number do I need to call?

29
Sep

Posted by i don't know what this means


on 9/29/15 at 11:07AM

WHY CAN'T I TALK TO A LIVE PERSON AT THE IRS? I have been making payments and I would like to know how much I still owe. my name is Tara Fleming my ss3 is I also wrote a letter and got no response

16
Jul

Posted by Anonymous


on 7/16/14 at 11:34AM

I have not had any luck contacting a live person at the Austin service center I was given a paper at liberty tax because the IRS needed to verify my identity why can't I talk to a real live person I do not have much confidence in the irs

28
May

Posted by Unserviced Customer


on 5/28/14 at 8:57AM

There is no way to get in contact with a live person. I work in customer service/tech support...this is the worst place I've ever had to deal with.

31
Mar

Posted by Anonymous


on 3/31/14 at 5:45PM

I Been Trying To Reach Live Rep At Irs For The Past 3wks & Nothing I'm Really Frustated Is A Shame I Have To Go Thru All This Bs Fix It

View all 24 US Internal Revenue Service customer service reviews »
Customer Service Ratings

Based on 215 votes.

2.6

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US Internal Revenue Service customer service news
IRS Audits Plunge Amidst Budget Cuts

Last year saw the Internal Revenue Service's criminal division bring just 795 cases against people for tax fraud. That's nearly 25% fewer than the number brought in 2010. And officials are concerned that lack of enforcement could embolden people to ...

Members of polygamous Kingston Group charged in alleged multimillion-dollar IRS tax-credit fraud

Dermen controlled Noil Energy Group Inc. and worked with the California-based SBK Holdings USA Inc., which the Kingstons allegedly funneled money through as part of the scheme. Jacob and Isaiah Kingston and Dermen allegedly falsified production ...

4 con men from Texas sentenced in IRS scam crackdown

HOUSTON (KETK) - Twenty-one people connected to an India-based call center stealing hundreds of millions of dollars through an IRS scam were sentenced July 20 in Houston. Judge David Hittner of the Southern District of Texas handed down sentences ...

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