Ubisoft customer service

Ubisoft is a software company producing a line of successful video games. Ubisoft's titles mostly center on action or first person shooter games. Ubisoft offers customer support online only and requiring user log in.

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Customer Service

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Phone: 919-460-9778

  • How to reach a live person:
    • Press 0, but ONLY when you have reached the main menu. Pressing 0 before then and the message will reset.
  • Hours of Operation:
    • Mon-Fri: 9am-9pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

25
Mar

Posted by GameAsteroid834


on 3/25/24 at 1:24PM

I am getting kicked out and I can't reconnect so I get suspended

26
Apr

Posted by Slash00xx


on 4/26/23 at 3:24AM

I have been waiting days for a response I left under the contact us.
Did not receive the game title Far Cry 6 and Lost World. Purchased days ago and still has not appeared in the game library.

CONTACTING CREDIT CARD COMPANY FOR A FULL REFUND!

19
Jun

Posted by Toombaka


on 6/19/19 at 6:43PM

Ur games are great... Ur support is bullsh*t

19
Apr

Posted by Patricia


on 4/19/19 at 3:16PM

If we cant reach you, then you are a scam and only want money. I will not allow my son to use this site ever again due to he bought a game and never received it.

19
Feb

Posted by Anonymous


on 2/19/19 at 12:27PM

Full Of Info With Closed Doors In The Uk What A Crap Link There Only Answer Is Change Your Password

View all 40 Ubisoft customer service reviews »
Customer Service Ratings

Based on 99 votes.

2.8

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Corporate Office

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Ubisoft customer service news
Ubisoft Unveils Limited Edition 'Assassin's Creed'-Themed Alexa

Video game publisher Ubisoft is teaming up with Amazon to create an Alexa-enabled device and Alexa Skill based on its upcoming action-RPG “Assassin's Creed Odyssey,” it announced on Tuesday. The Assassin's Creed Odyssey Spartan Skill is a free ...

Ubisoft Debuts a Moody New 'Skull & Bones' Trailer, Gameplay at E3 2018

Ubisoft showed off more of its upcoming pirate game “Skull & Bones” at its E3 2018 press conference on Monday. Ubisoft Singapore creative director Justin Farren took the stage to introduce a new PvPvE mode called Hunting Grounds, where players can sail ...

Ubisoft taking closer aim at cheaters in Rainbow Six: Siege

Every competitive game has cheaters, including Rainbow Six: Siege, but now developer Ubisoft has released an update on their approach to the practice, and the measures they're taking to combat those who want to make the game worse for everyone else.

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