Visa customer service

Visa is a global financial transactions company headquartered in California. Visa provides banks and other lending institutions with payment products which are usually offered in the form of debit or credit cards. Visa's customer service is provided by toll-free phone and online form submission.

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Customer Service

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Phone: 800-847-2911

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  • Hours of Operation:
    • 24X7
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User Reviews

10
May

Posted by Visa


on 5/10/18 at 9:08AM

I've been having problems with my Visa card through Synchrony Bank. I ordered a prescription over the phone, as I do every 3 months, but my authorization was denied. Just like it was 3 months before that and 3 months before that and 3 months before that. Each time I call, I'm assured that it won't happen again. The prescriptions that I order are EXTREMELY vital!!!! A supervisor there says it's in their detection system and they can't do anything about it except register my dissatisfaction. Which is an understatement. I'm a Visa shareholder. I'm not happy. Perhaps you could inform them that a multi billion dollar company should have the capability to resolve this. They are a poor representative of the Visa brand.�

25
Nov

Posted by dianna


on 11/25/16 at 7:46AM

no* customer service what so ever!*5* calls and all reps were **not**in the u.s. and were rude**, and ignorant to the point of reading probably from a script! most annoying they did not have the least**idea of what the issue was or what to tell you other than **repeating their so-called script over and over! we have several accounts with visa and if knowing the poor service**and overseas***reps* never****have a visa anything**! visa* gift cards suck**and absolute no help there if an issue!****visa ruined**our thanksgiving as gift card purchased, a return * and money back**to the card--visa never applied the money back! 5 days and still no********refund to the card!*even was given a authorization code**for money they refunded and reps**had no idea as to what was the code! no wonder our u.s. has gone to hell as outsourcing***out to ignorant***reps from other countries!

22
Sep

Posted by Keres


on 9/22/16 at 11:27AM

I lost US$ 800 , inside a ATM machine located inside a Chase Bank Branch.

The bank manager explained that she has nothing to do about. My bank Debited the 8 hundred dollars on my account, and left me without money to pass the night. Now 24 hours passed, I'am here with a International VISA electron card that can't be used as the card already take all my money. What to do?

15
Sep

Posted by Anonymous


on 9/15/16 at 11:46AM

Good afternoon,



I watch four to five NFL games each week and I am appalled that the NFL is allowing our flag, country and police to be disrespected. This is certainly a "Code of Conduct" violation and the players that take part in it should be suspended. Free speech would be the player(s) going off the teams property and calling a new conference to voice their complaint NOT showing the disrespect that they are currently doing.



I will not be watching any games that include these players. That now includes the 49'ers, the Dolphins and the Broncos. I will add to this list if there is further action taken by players from different teams and I will continue my boycott until the league takes disciplinary action. I will also not be making a purchase of Miami Dolphins merchandise that we give to our son each year for Christmas.



I wanted to copy the NFL league offices but they don't seems to have an email available to the public, please feel free to pass this on. I will also notify the major sponsors.



George Hemsey

12
Jul

Posted by Anonymous


on 7/12/16 at 11:57AM

Will ANYONE in corporate office contact me. It has now been more than ONE MONTH that I have been trying to talk to SOMEONE about a $40.00 gift card. Mr Sillin is not even acknowledging my emails. What KIND of CUSTOMER SERVICE is that.UNACCEPTABLE!!!!!!!

View all 51 Visa customer service reviews »
Customer Service Ratings

Based on 280 votes.

2.7

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