White Castle customer service

White Castle is a Hamburger restaurant chain located primarily in the Midwest of the United States. White Castle is known for its signature square-shaped sandwiches. White Castle offers customer service via phone, mail and online support.

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Customer Service

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Phone: 800-843-2728

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User Reviews

07
Jan

Posted by Kaige


on 1/7/24 at 12:02AM

The manager Mr Finn is a very rude manger and talks to his co workers very disrespectful I was eating there and Finn calling his co workers slow is very wrong and disrespectful I would like that manger removed asap 38th Street 8th avenue New York NY I cant eat in a place with rude workers please remove him and he talk perverted words to his employees

05
Oct

Posted by Anonymous


on 10/5/22 at 9:49PM

Lexington & University St Paul MN location Hours are drastically reduced already. This location stops serving 21 burgers at 8 pm because too much work & cleanup ??? Is this a real policy ?? thank you

29
Aug

Posted by Anonymous


on 8/29/22 at 3:53PM

Friday night 8/26/2022 around 8:20pm I went to my usual & regular location 2165 Shelby St. Indy city 46203 I used to come daily in the afternoon parking my School bus across the lot & became very acquainted with the Store Manager Norm. On this Friday night, I went to the door to go in, it was locked and was told it was closed & I have to go thru drive thru. I saw 2 white ladies in shorts with a little girl , I motioned pointing at the 2 ladies with the little girl in the store at the order desk, I asked why are they in there then. I was told they work there {WOW} both had shorts on got food & sat down at a table with the little girl to eat, THEY HAD NO UNIFORM TOPS ON, BOTH IN SHORTS WITH A LITTLE GIRL, SO I LEFT AND WENT TO BURGER KING, THE DOORS WAS STILL OPEN THERE, {THIS MESS DID NOT FEEL RIGHT AT ALL} I AM LETTING CORPORATE KNOW ABOUT THIS AND THE STORE MANAGER NORM: I AM VERY UN- HAPPY ABOUT HOW THIS HAPPENED AND LOOKED!

SERIOUSLY
BELINDA WILCOXSON

20
Jul

Posted by Anonymous


on 7/20/22 at 3:39PM

There has been an ongoing problem leaving the restaurant. There are low branches when trying to exit the driveway. It is a very busy area with a Walmart and Lowes using the exit. Cannot see and someone might get hit. I spoke with an employee at the restaurant and he would notify the landscapers.
This was at 3832 E. Grand River Ave. Howell, Mi 48843. Just wanted to see if you could follow up on this issue.

18
Nov

Posted by Kurt


on 11/18/21 at 7:51PM

On 11/18 at 810 pm I drove about 30 minutes to eat at your store on Rte 59 in Joliet IL
Only to be told " we are currently restocking"
It was a hand written note on the drive up speaker. And then someone came on and stated the same thing
Pretty poor cs, someone should talk to that manager

View all 139 White Castle customer service reviews »
Customer Service Ratings

Based on 4 votes.

1.5

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White Castle customer service news
White Castle Is Selling Meatless Impossible Burger Sliders For Just $1.99

The meatless burger is seeking a more mainstream outlet via the fast food chain, hoping to reach new consumers who aren't necessarily vegetarian at a lower price point. Catherine Ollinger. 18 april 2018. The vegan Impossible Burger, known for its ...

Employee of Louisville White Castle diagnosed with acute hepatitis A

LOUISVILLE, Ky. (WDRB) -- An employee of a Louisville White Castle has been diagnosed with hepatitis A, as the outbreak in Kentucky continues. According to a news release from the Louisville Metro office of Public Health and Wellness, the employee ...

White Castle launches plant-based Impossible Slider nationwide

When Cincinnatians pull up to the White Castle drive-through, they can now get their hands on a meatless burger that tastes more like the real thing than a veggie burger. Yeah, you read that right. The Impossible Slider, still served with pickles ...

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