Xfinity customer service

Xfinity is a division of Comcast Cable and offers digital phone, Internet, and digital television services. Xfinity offers a combination router and cable modem hardware product to its subscribers. The company offers support with live chats with an agent as well as phone service and articles on common concerns.

Customer Service

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  • Hours of Operation:
    • 24/7
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Technical Support

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  • How to reach a live person:
    • Just enter your phone number and the service you're having issues with
  • Hours of Operation:
    • 24/7
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User Reviews

Posted by Anonymous


Absolutely terrible! Artificial intelligence does not help-a person is necessary , preferably an English speaker not in a large room where others are trying to solve problems. And please don't hang up on a customer when they ask to speak to a supervisor.

Posted by Anonymous


The service is appalling; no customer service to speak of; no live person to help; the ai is a moron, and the price is beyond sky high for internet that is at best sporadic at worst presenting daily outages.

Posted by Anonymous


It is impossible to speak to a real person. Worst customer service ever.

Posted by Anonymous


I already paid my bill and i am not going to pay it again,carol green it said it was paid now it said it wasnt.

Posted by Anonymous


Customer service needs alot of help 20min on hold got no where good by Xfinity.

Customer Service Ratings

Based on 211 votes.

2.9

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Xfinity customer service news

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