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I am paying a premium for Windstream High Speed Internet that exists only in the early AM or very late PM hours. During most of the day and into prime evening internet and streaming of movies time the speed drops from an advertised 12mbps to 1-2 mbps making the streaming of content impossible. Windstream has a large and detailed file of my complaints. Windstream has promised callbacks and a technician's visit. This has not happened. I am disgusted with their promised serviced and lack of follow-up to my complaints.


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