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Called the 800 number to schedule a follow-up for ant problem in home. Response I got from representative on 28 December 2106 was that the first available appointment was on 28 Feb 2017. I was stunned, and searched for the number of the local Terminix operation. They were responsive with a follow-up treatment the next day. If I did not like the technician I would have immediately left Terminix based on the non responsive first call. Believe the corporate customer interface is badly broke or they just don't care.


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