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I call customer service to set up an additional treatment. It sounds like their customer service is outsourced to India. They were a no-show for the first appointment which I took time off from work for. The second appointment said that it had to be approved by the District Manager and gave me an appointment date and they would call me to confirm. Never received a confirmation. Still waiting. This is no way to run a business, I am going to find a new provider and I don't recommend Terminix.


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