Dollar General customer service

Dollar General is a national chain of variety stores. The store's business model focuses on off-brand and named-brand close outs. Dollar General customer service is available via email form or toll free number. Email responses are promised within 2 days. They also provide a directory of in-store management contacts. Very Useful.

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Customer Relations

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Phone: 800-678-9258

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Customer Service

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Phone: 877-463-1553

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  • Hours of Operation:
    • 24/7
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User Reviews

02
May

Posted by Anonymous


on 5/2/24 at 6:14AM

DG on Denman Ave in Lufkin TX is the worst. Can't get services. "Manager" just walks away if you go to the register and she is there, then you have to wait for someone to come back. Multiple nights this week "Manager" is to busy with her little boyfriend to help in any way, or they are fighting and can be heard by all. I would rather go next door to the Family Dollar.

12
Mar

Posted by Mineral Point Wisconsin we suppo


on 3/12/24 at 5:04PM

I read about your store in mineral point Wisconsin. I stand behind them 100%. Corporate greed is something we don't take lightly. Its not just that dollar store, I notice how overworked and stressed the employees are in all dollar stores. I don't feel comfortable shopping at a business that treats employees and the poor in general like trash. You lost this customer. I posted to social media as well.

26
Jan

Posted by Anonymous


on 1/26/24 at 2:11PM

I use Dollar General store frequently. The particular store I am writing about is store#3328 located in Wagoner, OK on Cherokee Street. Every time I go into the store it looks like a tornado hit it. Stock is left out from truck deliver. Shelves are a complete mess, nothing is in order. I understand manpower shortage. But at least the store should be neat and orderly. Which this store is not. There is not enough people there to put up stock on truck delivery days. How about fixing this problem? It is a easy fix. Then the store would not look like a disaster. It need a better management team there that cares about the store.

22
Nov

Posted by Tiffany


on 11/22/23 at 11:50PM

Well let me start by saying I went into the DG o. Salem Ave this evening to grab one thing and I went by the freezers and a mouse ran past my foot I said nothing o my because the manager was too busy standing outside trying to harass a girl she had a vendetta with talking outside vs be inside taking care of customers when I came outside I knew the girl was not professional because when I asked for help she said I'll be in there you gotta wait so I said ima call customer service and report the mouse and the manager leaving the store to harass a customer that didn't do anything wrong and the fact she was a manager was terrible because you rather harass people then serve them and did your store or pest I won't be back

03
Nov

Posted by Susan Jo


on 11/3/23 at 9:22AM

Employee "Kris" store#13533
Evening Oct 13,23 Kris helped me with kindness find what I needed. I'd hire this kid!

View all 2,780 Dollar General customer service reviews »
Customer Service Ratings

Based on 157 votes.

2.4

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Hours of Operation

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Dollar General customer service news
Manhunt: Dickson Co. Dollar General shooting suspect possibly spotted

Sean T. Caldwell, 19, of Nashville, remains at large and is wanted in connection with a shooting Monday in the Dollar General parking lot on Highway 70 in Tennessee City, according to the Dickson County Sheriff's Office. The sheriff's office has ...

Dollar General manager fired after accusing black woman of 'abusing the system' with coupons

“We always strive to deliver the best possible customer service and are disappointed anytime this doesn't occur. Based on our investigation we believe that certain aspects of this matter including the involvement of law enforcement were not handled in ...

What do Dollar General Stores and Pringles have to do with 'Nashville Hot Chicken Day'? Everything

Nashville Mayor David Briley declared Wednesday, Aug. 1 to be "Nashville Hot Chicken Day" to celebrate a new hot-chicken-flavored chip by Pringles. Yes, you read that right. Pringles is launching its first-ever Nashville hot chicken flavor in Dollar ...

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