Kroger customer service

Kroger is the largest grocery retailer in the United States. Kroger's diverse retail models include jewelry stores and department stores. Kroger offers customer service by phone, in-store or physical mailing address.

Customer Service

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  • Hours of Operation:
    • Mon-Fri: 8am-9pm EST
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User Reviews

Posted by Anonymous


You Got Big Sign Blueberries $3.99.
Small Print Sayd Digital Coupon.

How Many People Did You Fool????

Really Sucks And I Am Ticked Off.
Digital Coupon?

Posted by Judy


I don't know why I have to pay for an answer to my question. I have talked with 5 different people at Kroger so far and I even tried to get my question answered through the website but it would cost me. So I'd like to know why I can't get an answer to my question about getting my groceries delivered? You need a phone number where customers can contact a live person to talk to when they have questions.

Posted by Anonymous


Kroger has diluted their fuel rewards bonus for giving feedback by not sllowing a survey to be completed every 7 days, as the web site says is allowed.

I recently attempted to complete a survey on 6-17-2023 and was told after I was done that I had completed a survey in the previous 7 days. The last survey I completed was on 6-10-2023.

Apparently they do not know how to count

Posted by Kroger


Krogers are discriminating against the Seniors requiring them to use an app for the weekly sales price. Not all seniors have cell phones or computers to clip the coupons on sale. They are going to pay more on a fixed incomes. It is a shame they do this to thd Seniors. I may be shooing at a competitor if this isn't corrected for thd seniors. We shouldn't pay more because we don't have internet serve or an iPhone to shop in their store.

Posted by Anonymous


I am watching Dayton news and see another new Kroger in Miamisburg. I have shopped at Kroger in Huber Heights since it opened. My question is why isn't there a new Kroger in Huber Heights? It is overly crowded and my products are not in stock. This store serves Northern Huber Heights and southern Miami County. It seems as if we are the 'forgotten child'. Please look around and see the limits of this store which is located in a higher middle class neighborhood. Surely we are worth improvements!

Customer Service Ratings

Based on 98 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

Find Kroger hours of operation for locations near you!. You can also find Kroger location phone numbers, driving directions and maps.

Kroger customer service news

5 Ways Kroger's Investment In Tech And Experience Will Change All Grocery

Kroger is dedicating so many resources to fulfill its three-year “Restock Kroger” customer service initiative that its short-term performance has suffered. Kroger recently posted quarterly sales that fell slightly below expectations due in part to ...


Another 300000 Pounds of Ready-to-Eat Products Recalled From Kroger

The news comes right as 800,000 pounds of ready-to-eat products from another company were recalled for the same fear. Those products, made by Bakkavor Foods USA, Inc., were stocked at Trader Joe's and Harris Teeter. The latest recall, which affects ...


Order from Kroger pick up at Walgreens: Partnership launched in Greater Cincinnati could go national

Kroger announced Tuesday it will test a cross-sell alliance with drugstore giant Walgreens in Cincinnati in a partnership that could grow nationwide. Kroger said customers will be able to order Kroger grocery items online and pick up orders at the ...

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