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I need help restoring my husband's cell phone service . This is my fourth time contacting Virgin Mobile. My last call regarding my husbands phone (Paul Patera) was last week (approx 1/7/16). Benjamin promised me the service request would be escalated and restored and service is still not restored. The first call ( approx dec 28) i made the cust service person told me that many customers accidentally had their service cut off and that they would be restoring service and remaining balance in approx 48 hours. Second cust service told me 48 to 72 hours and third rep told me that they would escalate it and still no service as of last night. Fyi- there is a credit card on file for auto payment. Could you please help restore my husbands cell phone service as soon as possible?

Thanks so much!


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