Hardee's customer service

Please find Hardee's customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Hardee's listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Press 2 for Hardee's
  • Hours of Operation:
    • Mon-Fri: 7am-7pm Central
  • Email:
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  • Customer service link:
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  • Description:
    • The recording will answer as "CKE Restaurants" as they are the owner of Hardee's. This is the number for the Hardee's guest response line

User Reviews

Posted by Peg


Was in the drive through and ordered a chicken platter. I was told they were out of french fries but asked if I wanted extra Cole slaw. I opted for a extra piece of toast. When I drove around to the window, I asked the (and I use the term loosely) young man, Nate, how Hardees could have run out of fries. He replied "The f...ing truck didn't show up. It just didn't come, I don't f'in' know." When he returned with my card I asked him if it was his custom to use profanity with a customer. He told me, "Well, when people are rude.." I told him that I wasn't rude, just asking a question. Then asked for his name and the store and corporate phone number. He said, Well, I'll give it to you but you can look it up on line." I thanked him for his attempt and drove off. Not surprisingly, there is no longer ability to leave a voice mail (box is full, if that says anything) and not surprising that Hardees doesn't care as many of these are closing. The sooner with this one, the better.

Posted by Anonymous


I recently visited the Hardee's restaurant at 1590 First street in Winston Salem, 9:30 AM, September 26, 2023. As I was exiting my car, a black male was standing outside the entrance door talking on a cell phone. This individual yelled to me, "drive through" which told me the dining room was closed. About that same time another couple was walking toward the door who heard his comment about the drive through only and continued walking out of the parking lot. As I was leaving the lot I rolled my window down and casually mentioned to this individual that they (Hardee's) was losing business by not having the dining room open. He yelled back and said he only had one person working which reinforced my belief that he was the manager. As I continued to drive off he yelled "f___ you" and I returned the compliment. As I continued to drive off he said in a threatening manner, come back here and do something about it! Recognizing this individual had no regard for customers and certainly no regard for the Hardee's Corporation I didn't feel a confrontation would serve any purpose. When I arrived home I attempted to call Hardee's customer service and was directed to their website. I don't expect anyone from the corporate office will read these comments, but I have no intention of ever doing any business with this restaurant chain again. You'd think they would spend a little more time vetting their employees instead of hiring throwbacks?

Posted by Anonymous


Hardee's of andalusia al was very rude and I never got all of food I ordered Saturday morning. I ordered number 3 and never got my hashbrowns. The servant was very hateful and the store manager didn't say anything about how the servant wS talking to me so bad at me. This store is In andalusia al. My phone number is 334-892-3069 Donald. I am still very upset how I was treated T this Hardee's Saturday morning. I want to talk to the ceo about this morning

Posted by Anonymous


Hardee's on Alabama avenue in chesnee,S.C.
Everyone that you have for employees act as children in daycare. #1:when sun is out, employees outside passing ball#2: Putting cold and stale food through the drive thru window #3: No matter what time of day day there isn't anyone around to take orders and it's worst place in town to try and get Breakfast,lunch,or dinner.No one is ever ordering there or dining there because they keep doors locked and service is very poor with stale cold food.

Posted by Anonymous


I ordered on the app yesterday, I put new card info in and they charged that card, but the order didn't go thru. I had to use a different card and they took money from that one too! I want my money back, but it seems to take an act of god to get in touch with anyone!

Customer Service Ratings

Based on 15 votes.

1.8

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Corporate Office

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Hours of Operation

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Hardee's customer service news

Burger King plans to open in former Hardee's building in Harvard

Hardee's might not be coming back to Harvard anytime soon, but the former restaurant's property shouldn't sit vacant for much longer. Burger King plans to renovate and open in the space, officials announced this week. The fast-food burger joint plans ...


Why is there a huge hamburger crop circle on the ground in Nashville?

If you've flown in or out of the Nashville airport over the last few days, while up in the air, you may have seen a large cheeseburger on the ground. All hail the Hardee's Crop Burger. If you're flying into Nashville, grab the window seat.


Medical building, not Hardee's, being built on Jefferson Street in Joliet

JOLIET – A Jefferson Street site once slated for a Hardee's restaurant instead will be used for a medical office building. Excavation has started on the site at 1530 W. Jefferson St. The location near Stryker Avenue is across the street from McDonald's.

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