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I have been trying for 2 months to get customer service is phone number I went through everything online if they explained to do numerous times. During all the frustrating times trying to contact them they suspended my service of all things just because I was trying to pay my bill. They make it impossible for you to get ahold of them I have done everything word for word and so has three other people just to make sure I wasn't misunderstanding it! It's so frustrating because so few providers service the area that I am in. But I am done with dealing I will go without Wi-Fi rather than being disconnected and having my service suspended. They seem to get good report on their Technical service why can't they do the same when you're trying to pay your bill its ridiculous it gives you to different numbers says hit zero as quick customer service and you will get a human exact words it doesn't work that way I am so done with dlink. Not only that they charge me for everything which I found out later would have been free through my TV provider but I wasn't all that and all the equipment that they brought out was defective so it too close to 2 months for them to hook it up and in the meantime they still continue to charge me and I never had Wi-Fi at them a disconnect my service because I can't even try to call and pay my bill regardless there a horrible installation policies the only way that I will stay with them is if they give me a credit on my account because this is ridiculous. I would rather pay Xfinity the extra money and know that I'm going to have service and know that it's going to be hooked up on time and efficiently.


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