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Been a member for many years: Was severely poisoned while forced to spend 3 days in a hotel room that was full of raw sewage. The hotel had been hacked and were not aware the room had been blocked off. They refused 3 times to move me. 3 days after returning I developed a serious strangling cough. 6 days after returning home I had many severe stomach symptoms which lasted, at first 3 1/2 weeks. 2 visits to primary, antibiotics and stomach cramping meds help, I could not sit up. It has returned and when I saw a GI specialist today, he realized that I have a very serious situation. Exposure for so long to raw sewage can cause DEATH! The medicine he prescribed IS NOT COVERED by you and my charge was over $1k for the necessary, needed for life, medicine. My pharmacy called the Dr. and asked for another med. It WAS NOT COVERED either! Why do you not cover necessary life saving medicine. Do you wish to be held responsible for my death? I guarantee you will be heavily sued. When I called this evening, I was on the phone over an hour with totally incompetent employees. Especially Kirn, a supposed supervisor. Worst supervisor I have EVER spoken to. She was mean, rude and provided no compassion or any kind of assistance, just made me angrier and not wanting me to do business with you anymore. I also spoke to a very young black woman in the pharmacy dept. She could not understand english but is not a foreigner just lacks intelligence. I had to tell her 4 times to connect me to an agent and she would only respond by speaking of the pills, she does not have a clue about her job and does not belong in such a sensitive area. She also wants me to find a company that will cover necessary meds for life!


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