Posted by Anonymous
We have been trying off and on for weeks to talk to a live person and to no avail. We have an account and would like to pay it off. I'll bet if we missed a payment we would hear from them promptly.
Bank of the West customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Bank of the West.
17
Mar
23
Feb
Posted by Anonymous
Dave Bente2/23/2015 1:36 PMGood Afternoon Shanice, I have been trying to reach the loan pay off and title department regarding an account pay off and to find out where a title has been sent. Problem is I call the 800-827-7500 and for the past 3 weeks, never have gotten through to a live person. I have been on hold at least 3 times for over 35 minutes. I need to know where a title has been sent and when. Any help you give me would be great.
15
Oct
Posted by judith
i have been trying to talk to some one at the bank for 3 days with out sucess. i have been on hold for as long as 40 min with no results. the phone no ive been calling is 1800-827-7500plus several others. im very dissatifyed with this bank. i sent in a blank check to set up automatic with draws and have a payment due and dont know what to do. PLEASE HELP please call me at please tell me who to call or put me in contact with some one.thank you
