Bank of the West customer service

Quickly locate Bank of the West technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Bank of the West page at any time.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 800-488-2265

  • How to reach a live person:
    • Press 0 two times
  • Hours of Operation:
    • Mon-Fri: 6am-Midnight CT
      Sat-Sun: 7am-Midnight CT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

19
Oct

Posted by Need A Better Bank Person


on 10/19/22 at 9:41PM

Crap customer service. Long hold times. Did not help me finally got a human.

30
Apr

Posted by Anonymous


on 4/30/21 at 7:03AM

Worse service ever!! Needed a loan release on paid load . One said 3-5 days , one said 10-14 days , one said 3 weeks. I ask for a e-mail of payoff and was told they didn't do that . I bet you wouldn't wait 3 weeks for a payment. Waiting hours for a representative is uncalled for !!!

21
Apr

Posted by Anonymous


on 4/21/21 at 11:22AM

Just spent an hour on the phone trying to find the status of my loan. The online information is different than last Friday when I paid it off. I never got off hold. An hour on hold is lousy customer service even now.

10
Oct

Posted by C. Foote


on 10/10/19 at 11:28AM

Read Bank of the West reviews online. Now I see why there are many one star reviews!

04
Sep

Posted by Jaka31


on 9/4/19 at 6:14PM

Have tried all numbers listed for customer service and never get connected.
The call is immediately dropped no mater what time of day it is.

View all 29 Bank of the West customer service reviews »
Customer Service Ratings

Based on 96 votes.

3.0

Get Immediate Help

Have a Bank of the West question? Get immediate Bank of the West support from HelpOwl.com.

Got an Idea?

Have an idea for Bank of the West? Submit, rate and comment on Bank of the West ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Bank of the West corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Bank of the West customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Bank of the West hours of operation for locations near you!. You can also find Bank of the West location phone numbers, driving directions and maps.

Bank of the West customer service news
Bank Of The West Adds Cash Management Services

On Thursday (Oct. 19), Bank of the West revealed news that it is adding new cash management solutions for its commercial banking customers. Bank of the West's Commercial Banking Group announced the rollout of DirectPay Manager and Remote Cash ...

Bank of the West Unveils New Brand at BNP Paribas Open - Reinforces Strong Local Connection with BNP Paribas ...

INDIAN WELLS, Calif., March 15, 2017 /PRNewswire/ -- Today at the BNP Paribas Open, the largest two-week combined ATP World Tour Masters 1000 and WTA Premier professional tennis tournament in the world, Bank of the West debuts a new brand, ...

Bank of the West only left with the vault and walls after f

... a follow up for us tomorrow. in the meantime, in that statement, she said customers with questions about their accounts can contact customer service. reporter live as for the cause of the fire, cal fire said that it remains under investigation ...

Related Companies

Listings for companies similar to Bank of the West: