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A word of thanks to Land's End is long overdue. Over the years I've purchased a variety of items. Obviously I like your products but what really impresses is the quality of your service especially for making adjustments and/or returns. Whether a problem is handled by mail return, drop-off at Sears or phone call with your friendly, well-trained customer service personnel--I've consistently experienced efficient, no-hassle help. That feeling of trust with Land's End keeps me one of the customers interested in your next catalogs.


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