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Try to explain to me why I don't get my checking/transaction statements every month? I DON't and I'm so tired of calling customer service and having them give me the run around! I haven't gotten my April 12 to May 12 statements yet and I've called THREE times! Isn't this a basic service? Why is it so difficult to get this problem resolved? It's been going on for a few years. UNACCEPTABLE!

Mary Gibbons, Ashland, MA


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