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I feel it is important to let you know about the customer service at the Nordstrom's in the Westfield Mall in Illinois. (Old Orchard shopping center to many of us on the North Shore) I was shocked yesterday when I walked into your cosmetic section. Every employee insisted on talking to me about her products. I couldn't walk three steps without being hounded! One woman even said, "Don't I know you?", and I certainly did not. I was prepared to buy many cosmetics, but had to escape the pushy, carnival atmosphere. What has happened to this section of your store? It doesn't live up to the standards or atmosphere of the Nordstrom's I've always known. I went to another store in the mall for my cosmetics just to get some peace. Please attend to this, as I will miss being able to shop there. A former Nordstrom's shopper- Katie Storer


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