Nordstrom customer service

Find contact information for Nordstrom customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Nordstrom customer service news.

How to reach a live person:
- A person picks up after the initial recording.
Hours of Operation:
- 24 hours a day, 7 days a week
Email:
- This information has not been added.
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Customer service link:
- Click Here
Main Company URL:
- http://www.nordstrom.com
Description:
- This information has not been added.
  Click here to update this department.

User Reviews

Jun

Posted by Anonymous

on 6/18/23 at 2:35PM

I had an amazing sales person at Nordstroms Fashion Square yesterday.
I have been a Nordstroms customer for years (mainly in Indianapolis), but I'm also a Saks and Neiman customer.
My salesperson was Jodi Roth-Encinas. She was incredible. She knew her products and knew how to sell. I think she was probably the finest Nordstrom associate I have ever had the pleasure of encountering.
Thank you.

May

Posted by Anonymous

on 5/12/22 at 3:37PM

I had to return an item to your store. I received the printed return label on my IPad of which the Post Office did not accept. They told me to go to Staples where they will print a label for Nordstrom which they did, after a long wait, and it was finally mailed back to you.
I don't understand why you can't include a return label with your orders to customers. It's a total inconvenience to your customers.
Therefore I will NEVER, NEVER, NEVER order anything from your store again
[email protected]

Apr

Posted by Anonymous

on 4/30/20 at 8:36AM

Been Trying To Return A Pain Of Minnitonka Slippers Since Nordstrom Closed Stores.
So Far, I Have Not Been Able To Do This.
There Was No Packing List Enclosed, No Receipt. The Only Thing I Have Is The Original Carton With Two Labels With Shipping Info.
Can Someone Help With This Return?

Sep

Posted by Anonymous

on 9/5/19 at 5:52PM

As I scroll through your women's sale items (14,000 or more), I find I cannot get through at once. I am a big Nordstrom fan and often am tempted purchase something I didn't think I needed.

However, I cannot get through 14,000 items in one sitting - so when I put my phone down (having not signed out from the app) - I cannot resume my search where I left off. Very frustrating and you are missing out on me buying more stuff

Mar

Posted by Sandy in SF

on 3/30/19 at 5:45PM

My daughter and I had a very pleasant experience at the Nordstrom's store in Stonestown San Francisco.
We were in the Children's department looking at strollers. Of course, the strollers are so complicated that we really appreciated the demonstrations that we received from Sioun, the customer service rep in the children's dept. He was so knowledgeable and helpful. He
Actually knew how to open and collapse each of the strollers, add and switch the convertible parts. He was informative on pricing and warranties and knew the differences and prices of each of the strollers! Sioun offered exceptional customer service, which is a rarity in today's retail market. It's the best place to do your homework and buy the product because of Nordstrom's return and warranty polices. we've been to a major children's retailer. There were over a dozen customers in the stroller department and not one sales rep. So much better at Nordstorm's. Thank you Nordstrom!

View all 13 Nordstrom customer service reviews »

Nordstrom customer service

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Jun

Posted by Anonymous

May

Posted by Anonymous

Apr

Posted by Anonymous

Sep

Posted by Anonymous

Mar

Posted by Sandy in SF

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