Flag Harbor Freight Tools Customer Service Review

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I went into store and arrived to cashier from behind standing in line and the manager that was at the cashier said to the oncoming customer can I help you to the customer that arrived to register about 10 seconds after I arrived. I started to ask if this where tool and at the moment he used a loud tone of voice with me stating that I should get in line. I told him I was there first and the other gentlemen that arrived said for me to go first. I was very upset at the treatment and when I finally arrived to cashier with the professional manager he said well I didn't see you. I thought you both were together. I told him really, you pretty much just told me to "get in line." I also told him there was another product that did not work and I would just buy it now and return other tomorrow. He said you can come tomorrow. So I went to get the product and came back in line again!!!!! I don't understand how he became manager when he treats customer rudely and does not have the capacity to say ok get the product and I will help you. No, I had to wait again. He does not deserve the title manager and he never even apologize. The day before I had another bad experience. I really do not want to return to this store again.


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