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Please help - my sister, Jasmine Braidwood, tripped onboard the Oosterdam on Friday 2 September and broke her hip. She is presently in Clinic Barcelona where she has to undergo an operation. She is with her husband whom she has to do everything for as his memory is terribly bad. Is Holland America making sure that she has a representative from your company assisting making sure she has everything that she needs I.e., underwear, toiletries etc., and who can advise me what is happening. She really needs customer service assistance. Thank you


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