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Went to Lane Bryant Brier Creek location in NC, back on Oct 1, 2016 and was charged a total of 4 times. Called customer service the same night that it happened I never got a call or email from anyone. I had to keep checking back about the refunding of the extra 3 charges. I have gotten 1 refund but was told they had up to 30 days . On Nov 1, 2016 I called back and no I wasn't the nicest person since they still had not refunded 2 of the charges. I was told that I would get a call by end of business on Nov 2nd. Well needless to say still no refund and no call. Took to Facebook and messaged them. Got a call on Nov 3rd and was told that the refund process is being done but it's up to 30 days. Not happy since this is going on for another month. I have bills to pay and it wasn't a small amount of money that was charged. I will not be going back since the customer service sucks and no one is trying to do the refund in a timely manner.


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