Flag Radio Shack Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

On 11/28/2016 @ 5:45PM location: 125 st and Saint Nicholas. Nick Cannon was giving away free headphones at this location. I arrived with a group of kids to see if we could be so lucky. The store wasn't that pack but as soon as went towards the crowd where the staff were handed out headphones. I was so lucky to be handed a box and I went to my group with joy about getting a pair. Only to have the same staff member approach me in a rude manner and took the headphones back and gave it to another customer. The staff member reported that you can get the headphones for free only if Nick Cannon hands it to you but the staff member was handing them out so I reminded the staff member that was a contradiction because she handed them out and she told me to back up. Than within a second she said you know what as a matter of fact get out the store and I was so embarrassed. I left and waited for the group of homeless kids that I accompanied by. I returned 2 hours later to speak to management and I spoke to a manager named Francisco and he made me feel like he had her back and disregarded my bad experience. Francisco assured me that he would look at the video. I left and returned to my job right next store to find out that the staff is a supervisor. I than returned to speak to Francisco again and I want the corporate number and he sent me to the website and here I am. The assistance supervisor's name is Lynette as far as Francisco stated. I also let him know that I am even more upset that Lynette is management and has the nerve to treat people that way. I will never return to purchase a thing in chain of stores.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video