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My wife and I dine @ Chick-fil-A on DeZavala Road, San Antonio, TX on 12/15/16 where we eat very often because my wife likes Cob Salad w/ unsweetened ice tea and I order Chicken salad sandwich combo w/ unsweetened ice tea. I have been using a Chick-fil-A expire coupons where I receive free Chick-fil-A sandwich. Well this time the Chick-fil-A employee that took my order said she cannot except the expired Chick-fil-A coupon. My answer was WHAT!!!
I asked for the manager and employee brought over Mrs Atkinson and she said - she was manager - and that Chick-fil-A was not excepting Chick-fil-A expired coupons for the past year only digital ones. I told her I been using these Chick-fil-A coupons for this past year - many times and understand Chick-fil-A policy is to except any ligament coupon as long not reprint. Manger copped an attitude when I told her that I was going to write up the incident. I am getting mixed messages about Chick-fil-A coupons. The Chick-fil-A store should at least implement some basic training how to handle coupons especially when the store name is on the Chick-fil-A coupon. I see on my receipt there is a web survey, if completed with-in two days, can receive a free chicken sandwich, I wonder if the Chick-fil-A store will honor the deal. For information - other fast food restaurants give a discount to veterans with valid military ID card. Would be nice for the Chick-fil-A management of the store or the Chick-fil-A corporate to get in touch with me and resolve this issue.


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