Flag Days Inn Customer Service Review

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Hello WHG a few weeks ago I emailed you a letter to you about my stay at one of your establishments Days Inn in Colorado Springs. I reported to you the conditions to which I stayed. There were guns, drugs, police/swat team and people who were begging me to pay for their room these couples were in the lobby and one of them were sleeping in a corner. There were people climbing in and out of the lower bedroom windows (they pushed out the screens and the Swat Team came to the hotel because a man had drugs and guns and jumped out of the second floor window would just like to say not only was I uncomfortable in staying there but I feel like I was being taken advantaged of by your establishment. I gave one of the employees there $10 for that refrigerator because I needed to keep my medications cold. I was promised many times that it worked as I kept complaining that I didn't think it did. The employees kept telling me it would take time to get cold, I feel asleep and in the morning the fridge was still warm and I didn't trust to take my medicine for my diabetic issues. I paid for that fridge and yes it was replaced the next day but by then it was too late.

I filed a complaint with BBB and this was their reply to me.. I feel like this was so unfair, uncaring, callus and cold of The Days Inn to do to me.

Thank you for listening to me.

Toni

I have enclosed my results from the BBB


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