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I have a subscription for delivery of the NYT to my door. I recently notified the Times that my address for delivery would change for a month to my vacation home address. FOR THREE DAYS my Times has not been delivered at that address. The address change was tendered well in time for an orderly address change.

Each day I have not received the Times I have called the 800 number and been assured and reassured and reassured that the missing newspaper would be delivered by 10 AM. NONSENSE. I HAVE RECEIVED NO NEWSPAPER ANY OF THOSE DAYS. My vacation address is on a street where nearly everybody has a newspaper delivered. The people who are working for you by delivering the paper locally are incompetent and making liars of you. They should be cashiered and you should hire new deliverers. I have been having troubles such as the above for years whilst on vacation at the same address, and the people who handle my complaints are giving assurances they cannot perform and thus they have become liars, too. Your circulation manager needs to look into the company he has hired to do this work and FIRE them. The location of this incompetence is: Venice Florida. The address to which my newspaper is not delivered is My account . My name is Paul Evelti. I am VERY UNHAPPY WITH the way you are dealing wth me.


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