Flag Sunbeam Customer Service Review

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I am writing to complain about your customer service .I have emailed over and over again and have not heard anything back. I bought a neck and shoulder wrap in November and it quit working. What does it take for you to respond to a customers needs? I have called several times as well. I have been hung up on and put on hold for 45 minutes. You have the poorest customer service ever.
I will never ever buy another sunbeam product and i will also pass the word on. Thanks for nothing.

Here are all the reference numbers for emails I have sent

20825770
20882899
20935909
21032508
21032526


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