Flag Snap Fitness Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Cody Sestito, club manager, of the SNAP Fitness on 9 Durant Ave. Bethel , CT 06801 did not allow or offer any resources for my father to activate his Silver Sneakers membership. I explained multiple times during the course of Mr. Sestito's and I interface this am at approximately 9:45am on 4/24/2019 that I am my father's power of attorney, healthcare proxy, and caregiver, as he is currently recovering from a stroke. My father, a 76yr old elderly man, needs assistance. I had all the documentation, the silver sneakers member ID, anthem blue cross insurance, medicare ID #, as well as all of his proxy documentation in hand and explained to Mr. Sestito, that I wanted to activate my father's membership. Mr. Sestito replied, "I don't care. How do I know you're not doing this just to use the membership." He offered no other recourse for me at this point upon my inquiry for further assistance; not a regional manager, not a customer service number, not even an email address. I am very disappointed in the level of customer service SNAP FITNESS shows towards it's prospective members, let alone the elderly in the Silver Sneakers program.

Any assitance would be greatly appreciated


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video