Flag Potbelly Sandwich Shop Customer Service Review

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We are in a hotel and we ordered through Door Dash. Soup, sandwich & chili from the Hyde park location. No spoons or forks are in the bag. We called the store and the very rude girl who answered the phone had to nerve to ask, Aren't you at home? Like that matters. Who delivers soup and chili without spoons. IT'S DELIVERY!The manager took the phone very quickly as I was fussing about her unacceptable behavior and said that they couldn't get back to us. Truly not the way you want to end your night when you have had such a hard week.


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