Posted by Kimmy
Dear little geeked out techy losers, stop updating my phone. One of the most aggravating items I have ever owned! Piece of garbage. As a gift to myself, tossing this hunk of junk at the end of the year.
Android customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Android.
20
Nov
03
Nov
Posted by kensingtondi
Hi I called the customer service line to get help with my phone. When I did the person at the other end of the phone told me that I won a gift card and wanted my name and address... I said I just want to get help with my phone. The lady answered she would connect me with customer service when she was finished with her job and proceeded to ask me for 4.00 for shipping or processing. I told her that I dont care about the card I just want to talk to customer service... she would not connect me at all and told me to have a nice day... I am very upset wth this
22
Oct
21
Oct
06
Oct
06
Oct
02
Oct
01
Oct
Posted by Admir
I need help fixing my wife's galaxy 6 edge, she did the 6.0.1 update and its been nothing but problems ever since. The finger scanner does not work anymore and the internet will not work at all as well as the battery life went down next to nothing. We did the factory reset she lost about 1400 pictures of our 2 year old as well. Please help me resolve this major issue I do not like apple products but this may cause us going to them. Please let me know what information is need to resolve this.
Thank you in advance
01
Oct
30
Sep
Posted by Anonymous
Just had another "forced" unwanted.... denied update.
By my estimation for every 1 improved feature an update "installs" there are 10 others that are designed to secretly track, monitor, and manipulate activities.
I was promoted and asked 5 times if I wanted this update.... I declined every single time.
Then, against my wishes you uploaded it to my device anyway.
To be clear, this is MY device, I bought it, I own it, I and I alone will decide what does and does not get installed on it.
I am unsure how you feel you have the right to infiltrate (hack) into my privately owned personal property and install whatever software you feel is in your best interest.
This was done against my will (again), and directly against my chosen "decline".
Any company, anywhere that infiltrates another person's private property in order to install their software, against the owners wishes, is guilty of criminal hacking.
STOP IT. THIS IS MY DEVICE !!
29
Sep
19
Sep
Posted by Anonymous
Approximately 8 months ago I purchased the LG 1 stylo phone from provider who I have been with for almosy 4 yrs( Metro PCS).Shortly after and doing the normal updates for the primary and 3rd party apps through goggle play store, I received a system notification to upgrade to marshmallow 6.0. About 1 month later , received a 2nd notification for another update. I didn't download because I just did a soft ware update... could not figure out why I was continually getting noticed. finally I went ahead and downloaded which changed the software version from Marshmallow to the
Kernel version 6.0. Everything was fine until thAT last update. I lost 3 APPS and my goggle plays store app keeps giving me pop ups...Unfortunately GOOGLE PLAY STORE HAS STOPPED WORKING. I have contacted my provider, LG tech support...tried putting the phone in safe mode NOTHING HAS WORKED. I I CANT GET MY APPS THAT I LOST OR DOWNLOAD ANYTHING ELSE BECAUSE I CANT OPEN PLAY STORE. I HAVE DONE EVERYTHING.. including the latest version of Play store. THEN I THOUGHT... Why not CONTACT THE IDIOTS WHO DEVELOPED THIS SOFTWARE IN THE FIRST PLACE. YOU SENT ME THE NOTIFICATIONS AND EVERTHING ELSE WITH THE PHONE IS WORKING OKAY. I WOULD RATHER NOT DO A FULL SYSTEM RESTORE. AND I DO NOT HAVE A 2ND PHONE TO USE SO THAT THIS ONE CAN Get SENT BACK To LG FOR REPAIR. ( THEY SAID A WEEK TO TEN DAYs, WITHOUT MY PHONE)... SERIOUSLY. Sorry for the rant But I believe this one is on you guys. .AND .0h BTW when are you going to release VER 7.0 to all the retailers including mine. Doesn't matter ... my phone won"t handle the 7.0,told by LG and MEtro PCS Tech support .. Please help. Time is of the essence I need a reply ASAP. Thank you
19
Sep
29
Aug
29
Aug
18
Aug
Posted by Anonymous
Warranty was up July 27, 2016. My phone went out 2 months before the warranty was up. My husband's went out tonight, August 19, 2016. If this isn't fixed, because of YOUR motherboard problems, we will never again buy another Android product. We will buy from Apple. Hope you will do the right thing
31
Jul
28
Jul
Posted by Anonymous
Since my last update installation my phone has been doing some crazy things. When I get in my car it is supposed to automatically set up Bluetooth and start playing Pandora however it goes to either adjusting the media volume on settings or voicemail and starts play my voicemails back to me. When I want to use my phone and try to swipe my finger it goes to the screen that asks me to enter my password because the phone was restarted which it wasn't. And that's just a couple of things please help thank you
24
Jul
24
Jul
Posted by Aj2k13
I have a samsung galaxy mega 5.8 duos GT-I9152. my current os is 4.2.2 and im wondering if you guys would ever considered updating to at least kitkat or higher? The phone is great. Just a little outdated. I would love to play a few apps with friends but sadly the app is not compatible because of the outdated OS.
23
Jul
12
Jul
30
