Find the latest Blue Apron news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The company has also hired additional workers to help in merchandising, marketing and Customer Service. The company is offering special Customer Service workers to help customers with delivery problems and offering design services specialists to help ...
One in 491 retail contact center calls have shown to be fraudulent, according to a report by anti-fraud and call center authentication solution provider Pindrop – and that report was compiled in 2016, before masses of consumer data were hacked and put ...
Chrissy Teigen's Opens a New Window. bestselling cookbook Cravings is chock full of her original — and delish — recipes for hearty home cooking. And continuing through the week of July 9 she's partnering with Blue Apron Opens a New Window. to bring ...
Responding to texts can save a business time compared to answering phone calls, Rea said, potentially enabling the company to eliminate dedicated staff for customer support. Even if a business doesn't have a dedicated call center or webchat task force, ...
Meal kit delivery service Blue Apron is trying to build momentum beyond the first quarter as it eyes new sales channels to attract more customers. The company reported slightly less than expected quarterly revenue of $196.7 million compared to analysts ...
Meal kit maker Blue Apron is looking to expand outside of the direct-to-consumer subscription strategy and make its meal kits available in stores sometime this year. The multi-channel move, according to a New York Post report, is focused on making Blue ...
HelloFresh has acquired Green Chef, the organic meal-kit startup geared towards vegan, gluten-free, and Paleo diet eaters, as the German company beefs up its holdings to better compete with U.S. rival Blue Apron. HelloFresh, which listed on the ...
Marshal Cohen, chief industry analyst for the NPD Group, told USA Today that advertisers are mistaken to put all their eggs in the millennial basket. Nor should they assume that millennial-focused ads will trigger boomers' desire for perennial youth ...
Blue Apron Holdings Inc. plans to start selling its prepared dinners in stores later this year, part of an effort to reach more customers as growth stalls. The New York-based pioneer of boxed meals is still very much focused on its core online ...
On a recent Friday afternoon, under the watchful gaze of local food bank staff, 68-year-old John Samuel pawed through a box of government-sourced canned goods and found little inside that he wanted. Canned carrots? “I wish we had peas,” he said. Grape ...
The Trump administration wants to overhaul the longstanding food stamp program, replacing it with a box of canned goods that it has likened to Blue Apron, a high-end meal kit service. Director of the Office of Management and Budget Mick Mulvaney ...
German meal-kit delivery firm HelloFresh reported a pick up in revenue growth on Tuesday and said it hoped to break even by the end of the year, boosting its shares. HelloFresh, which listed on the Frankfurt stock exchange in November, said preliminary ...
Of those that didn't, several emailed passwords to customers or required them to call Customer Service. But this causes friction: Typing in a password takes the user's attention away from the sign-up process — especially if their password has to meet ...
Blue Apron Holdings Inc. has replaced its chief executive officer barely six months after going public. The meal kit provider, a major force in the technology-fueled market dubbed the on-demand economy, announced on Thursday afternoon that Matt ...
NEW YORK (AP) — Shares of Blue Apron soared Friday, a day after the meal-kit company announced that co-founder Matt Salzberg stepped down as CEO. The move comes less than six months after Blue Apron became a public company. Its stock is down nearly 70 ...
The company said Thursday that co-founder and CEO Matt Salzberg was stepping down. Chief financial officer Brad Dickerson, who has been with the company since Feb. 2016, will take over. It's been a rough going for Blue Apron since its initial public ...
Jana Partners has sold its 2% stake in meal kit company Blue Apron, according to Reuters. The hedge fund's investment was announced in an August regulatory filing, and was seen as a vote of confidence for the beleaguered company. Jana also recently ...
In Wall Street parlance, a busted initial public offering (IPO) is one that trades below the initial price afforded right out of the gate, on its first day of trading. And so, Blue Apron has the IPO blues, to the tune of 70 percent. Almost that level ...
HelloFresh, the German meal kit delivery company, made its debut as a publicly traded company on Thursday (Nov. 2), with shares gaining 4 percent, giving it a value that is more than twice that of U.S. rival Blue Apron. According to news from Fortune, ...
Shares in HelloFresh gained as much as 4% on their first day of public trading, valuing the German meal-kit delivery firm at more than double Blue Apron, the U.S rival from which it is rapidly seizing market share. HelloFresh, majority-owned by German ...
Blue Apron is cutting about 320 jobs, less than four months after the meal-kit seller became a public company. New York-based Blue Apron, which had nearly 5,400 employees in June, said Wednesday the layoffs represent about 6 percent of its workforce.
Blue Apron, the darling of podcast advertising as one of the few subscription delivery services that advertises on the medium, has created its own food-related podcast with Gimlet Media. Why We Eat What We Eat premieres Oct. 11 and is hosted by food ...
This year has been better for IPOs than 2016, but not that much better, which is surprising given the stock market's strong performance. In fact, many analysts expect that although 2017 will top last year, we will still see fewer companies go public in ...
Blue Apron's June IPO was so dismal, it has cast a pall over the entire (very crowded) meal-kit industry. But whispers of a bubble haven't stopped Big Food players from diving into the $4.6 billion market for DIY food-delivery services. In May ...
The stock bottomed at exactly $5.00 following its earnings miss, a nice round number that could potentially serve as Blue Apron's first decent technical support level since its IPO. If $5 continues to hold, the stock may begin to slowly creep back up ...
Snap and Blue Apron's dismal quarterly reports on Thursday, which sent their shares slumping, join a growing list of technology startups failing to live up to sky-high expectations set ahead of their initial public offerings. There are growing concerns ...
Blue Apron posted strong revenue growth in its second quarter, but the meal-kit seller says it's having unexpected delays at a new plant and it gave a weak revenue forecast for the second half of the year. Shares of Blue Apron, which was providing its ...
Blue Apron Holdings reported a loss in its first quarterly report as a public company, as the meal kit delivery service spent heavily on developing its technology to attract more customers. The company on Thursday reported a net loss of $31.6 million ...
“Blue Apron's IPO being a little rocky out of the gate” could “spook” some investors, so that “there is not likely to be another big venture investment in the space any time soon,” DeNardis told FoodNavigator-USA. He explained that this is “a potential ...
Amid its latest stock struggles, Blue Apron announced on Tuesday that it is revamping its leadership team. The home delivery meal-kit company said in a statement that co-founder Matthew Wadiak would be stepping down as chief operating officer to become ...
Shares of Blue Apron jumped as much as 20% on Monday, reversing some of their heavy losses from the past few weeks, after several brokerages initiated coverage of the meal-kit service with a bullish outlook. Concerns about what Amazon.com's (amzn, ...
Upstart companies are challenging your weekly treks to the grocery store, enticing you with gourmet recipes and superior ingredients delivered right to your doorstep. So we started wondering: Can the home chef really achieve cooking nirvana from food ...
Amazon (amzn, +0.44%) is at it again in its quest to rule the world. The company recently started selling Meal Kits, taking on Blue Apron in delivering to your door, well, meal kits. Amazon's proposed acquisition of Whole Foods is its latest move that ...
The meal-kit business may be heading for a food fight. On one side: retail giant (and Whole Foods acquirer) Amazon, which recently started selling boxes of pre-measured ingredients and easy-to-follow cooking instructions to some customers. On the other ...
“We do the prep. You be the chef.” Hmm, where have we heard that idea before…? Oh, yeah. Meal kit startup Blue Apron (and pretty much any meal kit company). Unfortunately for all of them, it's Amazon's idea now. The eCommerce giant has registered a ...
The meal kit company can't seem to catch a break after it went public in June. By Joe Ciolli. Business Insider. WRITE A COMMENT. This image is hidden. Click to adjust visibility. Add Image. CREDIT: Getty Images. More: WATCH VIDEO. "Tell Team USA I'm ...
American Axle & Manufacturing Holdings, Inc. (NYSE:AXL)'s latest quote $16.77 $-0.16 2.95% will find technical support in $16.39 a share and a breakdown below this region would be a significantly bearish signal for American Axle & Manufacturing ...
Wall Street has not been bullish on Blue Apron. When the well-known meal kit delivery service went public on June 29, the IPO was priced at $10, already about 50 percent below what the company had hoped. Since then, the price has trended steadily ...
When I first heard of Blue Apron in early 2014, my startup-skepticism meter shot way up. What, people can't even pick out meals for themselves? I thought. (I also took umbrage at the fact that the astmpany had taken the same name as a much-loved ...
It wasn't by much, but Blue Apron stock hit the public markets at 10:29 a.m. on Thursday with a pop of as much as 9.8% in its first few minutes of trading. The meal kit company first hit markets priced at $10 a share, which was in line with its issue ...
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Despite being hyped as one of the most anticipated initial public offerings of 2017, the meal kit company failed to woo investors, ending its first day of trading at $10 a share. That's the price at which underwriters priced the stock for its IPO ...
Blue Apron has nothing to prove to Pamela Castellana of Melbourne, Fla., who said she received a free month of Blue Apron as a birthday gift from her daughter about 18 months ago and was instantly hooked. “The food that comes is so fresh and so good ...
The meal-kit delivery service is selling its shares at a much lower valuation than it initially proposed, after investors took a closer look at its business. Posted on June 28, 2017, at 3:54 p.m.. Matthew Zeitlin. BuzzFeed News Reporter. Share On ...
Some Blue Apron lovers who rely on the food delivery service to fuel their week are wondering when they can get a slice of this company ahead of its highly anticipated IPO. More importantly, they want to know how much that slice will cost them.
Cable provider Altice USA Inc. (ATUS) , the U.S. division of Netherlands-based telecom company Altice, on Tuesday closed its IPO with a similar three class share structure, including one with non-voting shares and another that comes with twenty-five ...
Negative sentiment for both services centered around Customer Service and delivery issues. The study measured and analyzed nearly 350,000 social conversations, posts, and interactions, sentiment and engagement across the top 14 social networks from ...
Blue Apron lovers can finally have a piece of the company that has saved them from planning many a meal. The meal-kit company is finally went public Thursday on the New York Stock Exchange, under ticker symbol "APRN." The company opened at $10 a ...
Online meal-kit company Blue Apron Holdings slashed the expected pricing range for its initial public offering amid growing concerns about the potential impact from Amazon.com's deal to buy Whole Foods. Blue Apron said on Wednesday it expects its ...
Telecom giant Altice USA (NYSE:ATUS), the second biggest IPO of the year behind Snap (NYSE:SNAP), raised $1.9 billion in its initial public offering and will begin trading on the New York Stock Exchange (NYSE:ICE) Thursday. These high profile listings ...
