Etihad Airways customer service

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Customer Service

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Phone: 866-638-4423

  • How to reach a live person:
    • Press 1
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  • Hours of Operation:
    • Mon-Fri: 9am - 5pm
      Closed weekends and public holidays
  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
    • Head Office in Abu Dhabi phone number is: +971 2 511 0000

User Reviews

17
Dec

Posted by Anonymous


on 12/17/16 at 7:50PM

EtihadAirways I am travelling on Ethad Airways from Isb to Auh to Lax on 21 Dec. 2016 flight EY 232. Need wheel chair for my wife whose eye vision is very much low. Can u please arrange.

09
May

Posted by Anonymous


on 5/9/16 at 6:04AM

I am really saddened due to poor service of your Airlines. Delay of schedule has become a regular issue. Suffering of customers really unacceptable.

16
Jul

Posted by Patel


on 7/16/15 at 11:47AM

This is kiran patel. I lost my bag in January. I clam three time for my beg nobody reply me or not give me money what I lost.

11
Apr

Posted by Anonymous


on 4/11/15 at 10:12AM

luggage lost in transit , no help or whatsoever from ground personel , no feedback and a pathetic atitude towards customers with problems created by etihah

19
Mar

Posted by Anonymous


on 3/19/15 at 5:09PM

I need to know my seat plan of flight no. Ey 170 from lax to del
Please let me know how to do that? ?
As I need to confirm my seats as soon as possible.

View all 34 Etihad Airways customer service reviews »
Customer Service Ratings

Based on 120 votes.

3.0

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Etihad Airways customer service news
Exclusive: Etihad Airways in talks to cancel, defer Boeing 777X orders - sources

Share this article: DUBAI/ABU DHABI (Reuters) - Etihad Airways is exploring options with Boeing to cancel or defer orders for 777X jets worth billions of dollars in a fresh sign of the carrier's financial strains and potentially squeezing Boeing's ...

Etihad Airways Launches WhatsApp Service

In addition to communicating with customer service agents, the WhatsApp Business solution will be expanded in the future to enable passengers to receive important messages like flight reminders by opting into WhatsApp communications on the Etihad ...

New Etihad Airways WhatsApp service allows instant contact with the airline

In addition to communicating with customer service agents, the WhatsApp Business solution will be expanded in the future to enable guests to receive important messages like flight reminders by opting into WhatsApp communications on the Etihad Airways ...

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