Fry's customer service

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Customer Service (Corporate)

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    • This number is for in-store customer service as opposed to the other number which is for online sales customer service

Customer Service and Sales

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    • Just press 0 when recording begins
  • Hours of Operation:
    • 8am - 1am EST 7 days a week.
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User Reviews

Posted by Anonymous


I purchased a container of sesame sticks (Fresh Lock). I ate a handful at 330pm or so, they tasted odd. and since 5pm i've had non stop diarrhea. i have been able to leave the bathroom for more than ten minutes.

Posted by Anonymous


Ya I'm pretty pist off, I have a reciept and I tried to return what I bought for a friend that was Mia only to be treated like crap and no return. What is the problem with this company.

Posted by Lidia


Awful experience today at fry's on 107th Ave and Indian School. First I went to buy everything to make lasagna started at 9:30am. When i was gonna start preparing the filling i noticed the ricotta cheese had green spot on the top side when i I opened it then in side as well so i go back to the store to exchange it and i did and bought another one then i went home and began to finish then as i was finishing the last steps to my lasagna i was sprinkling the shredded mozzarella cheese and i spotted green bits of cheese i was shocked first the ricotta and now the mozzarella i just couldn't believe it my whole mornings was ruined and then when i went to fry's store to complain about what happened the manager was nice and gave me a refund for all that i spend to make the lasagna which was 14 bucks and only gave me 15 bucks! for my troubles really 15 bucks! 3 trips to the store cause of your bad product and all the time i spent cause i had to keep coming back to the store to exchange this and that. I have pictures of the molded cheese which i touched with my hands. Walmart is the place to shop for now on i will never give you my buisness again.i been a loyal customer for 20 years but this store is bad always something.

Posted by Anonymous


According to Fry's Points, I was informed via the computer that I had 45 points to use or they would expire in three days. I tried to get it and it wouldn't work, so the lady at the gas station said to go to Fry's and explain what happened. I did that, but she said I had to have 100 points to get the points. So, I didn't get the 45 points. My question is "why was I notified that I had 45 points to use if I couldn't use them". Thank you. I would appreciate an answer. Judith L. Edwards

Posted by Keith Shanklin


I had purchase a refrigerator from Fry's and the refrigerator turns out to be a lemon I bought a top-of-the-line refrigerator and I'm getting awful customer service my refrigerator been out for the last month and there's no resolution in sight I am so tired of going out to dinner because I cannot put any food in my refrigerator that will stay more than one day this is cost me a lot of money and grief and not to mention the stress on my family

Customer Service Ratings

Based on 148 votes.

2.7

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Corporate Office

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Customer Service Scoreboard

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Fry's customer service news

New Arizona law could ease approval for new Fry's in Tucson

TUCSON, Ariz. (AP) — Residents of a Tucson neighborhood who have worked to block a new grocery store proposed for the area have been sidelined by the state legislature that passed a new law that makes it harder for local residents to stop unwanted ...


Body found near Tempe grocery store may have been there for days, police say

Police are investigating after a man's body was found near a Fry's Food and Drug in Tempe late Monday night. Officers responded to the area of Southern Avenue and Rural Road after receiving reports of a man who had been lying in the same location forĀ ...


Lucy Fry's Obsession With Elves Proved Useful for Her Role in 'Bright'

“Thank God I'm obsessed with elves and a weirdo who loves Elvish,” says Lucy Fry. Who can say the same? When she was 10 years old, the Aussie actress was bewitched by Liv Tyler as Arwen in “The Lord of the Rings” series and has been fascinated with ...

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