Pioneer customer service

Pioneer is a Japanese electronics company. Pioneer was instrumental in the development of consumer products such as DVD, compact disc and OLED Television. Pioneer offers customer support by phone and email.

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Customer Support

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Phone: 800-421-1404

  • How to reach a live person:
    • Keep pressing "#" when recording begins. Took me 2 times.
  • Hours of Operation:
    • Mon-Fri: 6am-4:30pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

04
Aug

Posted by Anonymous


on 8/4/21 at 11:01PM

Hi I' just got handed down this cool Pioneer VSX-321 multichannel reciever and I've been trying to use HDMI and set it up but the arc function and the HDMI setup don't show up on the reciever in the setup menu and I have two hdmis connected one on the out port of the reciever and one going to the arc HDMi Port and then I have another for the input

13
May

Posted by Anonymous


on 5/13/20 at 3:07PM

I need customer service for my VSXLX 302 7.2 channel AV REC 8127
As it is less than three year old
Help me Please!

20
Nov

Posted by Anonymous


on 11/20/18 at 2:16PM

You want $5.00 to tell me whether there's a driver upgrade for a drive I purchased from you??? Alrighty then, no more Pioneer products for me!

22
Jan

Posted by Baroldo


on 1/22/18 at 4:04PM

My MVH-X380BT works good, but the display is so dim you can't see it. No help from service, no fix, no anything. Don't buy Pioneer.

03
Nov

Posted by Anonymous


on 11/3/17 at 11:18AM

If you ever do get through to a person, don't expect much help. My MVH-X380BT display is so dim you can't see it in daylight. They told me that it's just the way it is. No fix, no anything. Don't buy on of these!

View all 25 Pioneer customer service reviews »
Customer Service Ratings

Based on 196 votes.

3.1

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Corporate Office

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Customer Service Scoreboard

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Pioneer Manuals

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Pioneer customer service news
Pioneer Bluffs presents Fall Roundup

It is Roundup Time in the Flint Hills. It's that time of year when fall season cattle are shipped, calves are weaned and the traditional fall roundups occur. There will be a Fall Roundup for the community at Pioneer Bluffs, a historic Flint Hills ranch ...

Ree Drummond Says She and Her Husband Ladd Forgot Their Anniversary This Year: It 'Blew By Us'

Happy belated anniversary, Ree Drummond! The Pioneer Woman star may have missed her wedding anniversary with her husband, Ladd Drummond, but she made up for it with a gushy post on Instagram. Bell Icon. Get push notifications with news, features, ...

800-meter Olympic champ Mims remains pioneer 50 years later

It was part of my experience,” said Mims, who will attend USA Track and Field's ”Night of Legends ” event on Dec. 1 in Columbus, Ohio, that will recognize the '68 squad. “One of the things I was able to accomplish was I helped open a door for women of ...

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