Posted by Renva
I placed an order on Oct. 7th. I have not received it nor have I heard from you.
I would like to know if my order will be sent and if so, when.
I am ready to cancel the order and look elsewhere.
Troy-Bilt customer service
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User Reviews
15
Nov
08
Jun
Posted by Ray Jernigan
purchased an item yesterday but did not get order confirmation number. I assumed the order did not go through so I ordered again, still no confirmation. Decided to try today. Checked with my bank and both orders were being processed for payment.
Now that I want to correct the problem, I can't talk to anyone at Troy Built. Have called 7 times this morning and have been put on hold and then was hung up on every time.
Troy Built customer service is the worst I have ever seen. The customer is not important to this company.
i will never but anything else from this company and i will tell all of my friends not to do business with TROY BUILT.
03
Jan
01
Dec
Posted by Anonymous
Do not buy a Troybuilt Snowblower!!!
Bought local in 12/19. LL Green Hardware in Hailey, Idaho. Paid $1300.
Won't start this year. Spent an hour on hold, then an hour with phone troubleshooter. Still won't start.
Troybuilt says there is NO WARRANTY. We have to wait 4 weeks for the factory authorized repair shop to take a look at it.
Bummer.
Should have gone to COSTCO.