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LinkedIn

www.linkedin.com
Find contact information for LinkedIn customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest LinkedIn customer service news.

Customer Service

Phone:
650-687-3600

How to reach a live person:
Press 5 when recording begins

Hours of Operation:
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Email:

Customer service link:

Description:
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  User Comments  
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Just found this websit today and found several people at work who are members. I decided to use my home business Email after I used my work address and I see what everybody is talking about. It can't be edited! Can't believe they are still taking ratings on this site.

No Name 10/15/09 2:33PM

I have the same challenge as many of the people commenting below. I upgraded my account and can't use many of the services. Even the simple invitation service seems to be on the fritz. It is impossible to get a live person there... Def considering canceling my upgraded account.

Anonymous 10/15/09 8:17AM

Wow! This is amazingly bad. After paying for "premium" account level service, there is no service. Unable to access my account for more than a week. Canned cust svc email that says to reset my password. That didn't work-not surprising because it wasn't a password problem. I was actually in the middle of doing a training on how to use Linkedin with a room full of more than 29 new potential users! I could not get in! We were talking about upgrading to the Linkedin Recruiter tools! I guess that would be a REALLY bad idea! I can't rate friendliness because I can't get a human!

Anonymous 10/7/09 9:45AM

WOW! They definitely will NOT allow you to talk to Customer Support. I bypassed the receptionist and requested the Legal Department.

It is unacceptable to have tried for 5 months to correct my profile and information. If you can't access your account with an old email, how do they expect you to get back in?

Well hopefully Legal will take care of this, if not, the Media can take a story of another Social Network that isn't too Social!

Anonymous 9/25/09 12:20PM

What a waste of time!

Tech support is useless, can't even get an incorrect e-mail address updated after communicating with a techie for over a week now.

Job search listing terminates every time I try to view a listing.

No phone support, receptionist will only transfer your calls to a voice-mailbox.

Completely unprofessional, bug-ridden, poorly executed website that I'm not going to bother logging into again.

Todd Brill

Anonymous 9/9/09 9:22AM

You should provide a live chat line via email or a 800 phone number so that people having trouble with their password can quickly get help. Three days of trying to access my account is unacceptable.

Anonymous 9/2/09 7:00AM

I also discovered a fraudulent profile with my name. Everything about the profile is bogus and needs to be removed immediately! Has anyone had any success in getting LinkIn to respond or remove these postings?

nhochschild 8/17/09 7:32PM

I have tried to report a wrong and possibly a fraudulent entry in my company's profile with no success. The Ask Customer Service tab in the customer service center link does not work. When you enter your First name and last name on the second page, it gives some message on my email to be unique, which I do not understand where this error comes from or how to fix it. There is no email or contact number listed either.

Annonymous 8/5/09 2:21AM

With the problems at linkedin and the terrible tech support, I will just ignore this site and tell whomever is interested in it not to bother. It is just too unprofessional!

Gabby 8/4/09 12:42PM

I discovered a profile was created in my name without my knowledge and certainly without my authorization. The information is also incorrect. I have been trying to reach customer service to have them delete the unauthorized profile without success.

Brenne Shepperson 7/31/09 8:19AM


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  User Rating  
Based on 194 votes
2.8
Customer service rating:
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