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VODAFONE AND MATRIX WERE HAND AND GLOVE...
WE USED TO PAY OUR BILLS TO MATRIX, GURGAON....MATRIX WAS VERY GOOD, ON CALL THE EXEC WOULD COME AND PICK UP THE PAYMENT EITHER BY CHEQ OR CASH..NEVER HAD A PROBLEM WITH MATRIX..THEN ONE FINE DAY ON 14TH DEC WE GOT A LETTER FROM VODAFONE SAYIN MATRIX WAS DISCONTINUED BY THEM NO MORE PAYMENTS TO BE GIVEN TO THEM..IN OCT AND NOV 2011 PAYMENTS WERE ALREADY GIVEN TO MATRIX, BY CHEQUES. WE HAV ALL THE RECEIPTS..ON CHECKIN OUR BANK STATEMENT THE MONEY HAS BEEN WITHDRAWN FROM ACCOUNT. VODAFONE WAS CONTACTED ON 24TH DEC, AS REPEATEDLY MESSAGES WERE COMING ON SMS BILLS NOT PAID AND STATING HUGE AMOUNT, AS OUTSTANDING..while we have already paid to matrix. Vodafone has not bothered to get the details from MATRIX...as the services has been discontinued by them...and we as customers have to suffer. VODAFONE WANTS US TO SUBMIT MY BANK STATMENT TO THEM AS PROOF, THAT I HAVE PAID BILLS...really...i thought my bank statement was personal..how does this problem seems TO BE RESOLVED...MATRIX AND VODAFONE..AND me


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